Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Jake(Jian) Huo

Irvine,CA

Summary

Driven by a track record of enhancing customer engagement and streamlining operations, I leveraged my bilingual proficiency and adept use of Microsoft Office at California Escrow Group. As an accomplished Escrow Assistant and Assistant Manager, I excel in communication and operational efficiency, significantly improving client satisfaction and operational cost management.

Overview

7
7
years of professional experience

Work History

Escrow Assistant

California Escrow Group
06.2023 - 01.2024
  • Managing client files and properties
  • Compiling and processing escrow instruction packages
  • Managing customer queries

Event Planner

HeYuan Royal Garden Hotel
08.2019 - 08.2021

Establish a perfect customer file, the guests according to the
signing of key customers, meeting reception customers, customers with development potential, etc. to build a file, detailed records of the customer's unit, contact name, address, annual consumption amount and discounts to the unit, etc., to establish and maintain business contacts with government agencies, various enterprises and institutions, businessmen, entrepreneurs and other important customers, in order to
consolidate old customers and In order to consolidate old customers and develop new customers, in addition to regular and irregular sales training visits to customers, we plan to hold a large customer appreciation meeting at the end of the year to strengthen the exchange of feelings with customers and listen to their opinions.

Assistant Manager

Shota Sushi and Grill Restaurant
01.2017 - 01.2018

1. Assist restaurant manager to be responsible for restaurant
operation
and management.
2. Strictly implement the food safety standard process and keep
the food
hygiene and safety.
3. Supervise the quality of restaurant meals, improve the overall
service
attitude, and meet the needs and demands of dining staff.
4. Learn to do a good job of restaurant costing, strive to reduce
restaurant operating costs, improve the quality of food and
beverage
while constantly improving turnover

Education

Bachelor of Science - Hospitality Administration And Management

California Polytechnic State University
Pomona
06.2019

Skills

Excellent listening, reading and writing English skills, proficient in Mandarin

Proficient in using WORD/EXCEL/POWERPOINT

Excellent Communication Skill

Hobbies

Reading
VIdeo games
Photography
Fashion Accessories

Timeline

Escrow Assistant

California Escrow Group
06.2023 - 01.2024

Event Planner

HeYuan Royal Garden Hotel
08.2019 - 08.2021

Assistant Manager

Shota Sushi and Grill Restaurant
01.2017 - 01.2018

Bachelor of Science - Hospitality Administration And Management

California Polytechnic State University
Jake(Jian) Huo