Jakelene Vargas Olguin
Rio Rico,AZ
Summary
Results-driven sales professional with a strong track record in enhancing customer satisfaction and loyalty across retail and food service sectors. Proven leader skilled in training and mentoring team members to achieve performance targets while maintaining a positive and engaging environment. Bilingual in Spanish, effectively bridging communication gaps to foster relationships and elevate service quality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Smart & Final
06.2023 - 05.2025
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
- Handled multiple payment methods securely, minimizing discrepancies and potential losses
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty
- Managed approximately hundreds of calls all while interacting with my customers.
- Helped by getting 1,000 scans of inventory.
Cut Fruit Associate
Smart & Final
04.2023 - 05.2025
- In charge of creating fruit bowls according to the store's recipe.
- Cater to customer's requests.
- Upkeep with the cleanliness of the kitchen by following the store's regulations and protocols.
- Prepping for the week
- Take inventory
- Follow a rotation routine in order to keep anything from going to waste.
- Made an increase of sales by 50%
- Learned the procedures of food handling.
- Made sure there was an overstock of fruit bowls.
- I managed to decrease food waste by approximately 25%
Small Format Team Member
Target
11.2021 - 10.2023
- Learned all required tasks quickly to maximize performance
- Frequently inspected production area to verify proper equipment operation
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
- Monitored and verified all merchandise was properly priced and labeled
- Assisted with inventory counts and stocking of merchandise
- Developed strong customer service and product knowledge skills to enhance individual and team performance
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles
- Operated register to process payments and collect cash payment for order totals
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
- Trained new team members by relaying information on company procedures and safety requirements
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills
- Maintained productive, efficient approach to all tasks.
- Managed to unpack merch under 1 minute and prepare it for store display.
Manager
Xenia Collection
08.2021 - 11.2021
- Elevated customer engagement and sales performance by implementing personalized service techniques that resulted in increased repeat business
- Engaged with customers to build rapport and loyalty
- Prepared merchandise for sales floor by pricing or tagging
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Answered customer questions about sizing, accessories, and merchandise care
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
- Developed and maintained relationships with customers and suppliers through account development.
Line Cook
Mi Nidito
02.2021 - 06.2021
- Maintained well-stocked stations with supplies and spices for maximum productivity
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality
- Plated and presented all dishes to match established restaurant standards
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Helped put together orders for 50+ people during big holidays.
Education
Associate Of Applied Science - Business Management
Pima Community College
Pima, AZ05.2020
Diploma -
Sahuarita High School
Sahuarita, AZ05.2016
Skills
- Advanced Spanish communication
- Effective team collaboration
- Employee training
- Effective multitasking
- Analytical thinking
- Detail-oriented analysis
- Point of sale management
- Customer engagement
- Transaction oversight
- Client relationship management
- Analytical problem solving
- Emotional intelligence
- Inventory restocking
Certification
Food handlers certification
Languages
Spanish
Limited Working
English
Full Professional
Timeline
Cashier
Smart & Final
06.2023 - 05.2025
Cut Fruit Associate
Smart & Final
04.2023 - 05.2025
Small Format Team Member
Target
11.2021 - 10.2023
Manager
Xenia Collection
08.2021 - 11.2021
Line Cook
Mi Nidito
02.2021 - 06.2021
Associate Of Applied Science - Business Management
Pima Community College
Diploma -
Sahuarita High School
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