Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jakema Hugger

Jacksonville,FL

Summary

Ambitious Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. Offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Hold current CPR and Basic life support certificate. Hard working and passionate.

Overview

5
5
years of professional experience

Work History

Patient Care Technician

St Vincents
06.2022 - 04.2024
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.

Financial Services Representative

TD Bank NA
01.2021 - 05.2022
  • Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
  • Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
  • Offered competitive commercial banking solutions and retail financing options.
  • Worked with clients to provide competitive commercial banking solutions and retail financing plans.
  • Targeted accounts at senior and executive levels and secured funding for future initiatives.
  • Conducted research to answer questions and handle issues using multiple systems and resources.
  • Prepared contracts and related documentation according to strict standards.
  • Gathered customer information and maintained in CRM database.
  • Streamlined financial processes for improved efficiency and reduced errors in transactions.
  • Increased client satisfaction by providing tailored financial advice and investment recommendations.

Nurse Assistant

Brookdale Assisted Living
02.2020 - 01.2021
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Transported patients between rooms and appointments or testing locations.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
  • Enhanced patient satisfaction by ensuring a comfortable environment during their stay in the healthcare facility.

Float Pool Sitter Tech

Mayo Hospital
03.2019 - 01.2020
  • Administered and maintained comfort, treatment, medication, intravenous infusion and health care to support patient needs.
  • Submitted accurate documentation, reporting and in-depth nursing observation to support continuity of total patient care.
  • Relieved external units such as outpatient IV therapy, pre- and post-operatives, PACU and recovery, dialysis, labor, delivery, recovery and postpartum with skilled nursing services.
  • Promoted patient and family teaching to enhance patient understanding of needs and potentially accelerate recovery.
  • Conducted rounds with medical staff to promote improved understanding between patients, nursing staff and medical staff to support continued quality of communication and care.
  • Evaluated patient during admission, hospital stay and through discharge.
  • Collaborated with other departments and medical staff to support provision of highest standard for total patient care.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Assisted parents with daily routines, including morning preparations, transportation to school, and after-school care.
  • Developed strong relationships with families by providing consistent communication about children''s progress and behavior.

Education

Bachelor of Science - Nursing

Keiser University
Jacksonville, FL
10.2023

High School Diploma -

Jean Ribault High School
Jacksonville, FL
05.2019

Skills

  • Cost Evaluation
  • Supervising Tellers
  • Price Analysis
  • Information Gathering
  • Service Sales
  • Call Control
  • Customer Advising and Referral
  • Accurate Documentation
  • Clear Patient Communication
  • Treatment Preparation
  • Microsoft Office
  • Microsoft Outlook
  • Patient Examination
  • Medical Procedure Preparation
  • Learning Strategies
  • Monitoring
  • Mathematics
  • Privacy and Confidentiality
  • Medical Supply Management

Timeline

Patient Care Technician

St Vincents
06.2022 - 04.2024

Financial Services Representative

TD Bank NA
01.2021 - 05.2022

Nurse Assistant

Brookdale Assisted Living
02.2020 - 01.2021

Float Pool Sitter Tech

Mayo Hospital
03.2019 - 01.2020

Bachelor of Science - Nursing

Keiser University

High School Diploma -

Jean Ribault High School

Similar Profiles

CREATE PROFILE
Jakema Hugger