Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jakendria Harris

Evergreen,AL

Summary

Accomplished Shoneys/Hooters with successful background in recruiting and evaluating talent. Provides valuable insights on athlete abilities and potential. Engaging individual offers strong communication and task prioritization skills.

Overview

6
6
years of professional experience

Work History

Hooters Girl (Server)

Hooters Of Conyers
05.2021 - 06.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Answered customers' questions, recommended items, and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Processed orders and sent to kitchen employees for preparation.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Checked guests' identification before serving alcoholic beverages.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Inspected dishes and utensils for cleanliness.

Hooters Girl (Server)

Hooters Of Prattville
06.2019 - 03.2020
  • Acted as positive role model for team participants and in community.
  • Developed and implemented effective training and skills development strategies to improve overall team performance.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Bussed and reset tables to keep dining room and work areas clean.

Server/Hostess

Shoney's
09.2017 - 12.2018
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Education

Associate of Science - Health Sciences

Reid State Technical College
Evergreen, AL
05.2024

High School Diploma -

W.S. Neal High School
East Brewton,Alabama
05.2016

Skills

  • Discipline Management
  • Behavior Modeling
  • Creativity and Flexibility
  • Athletic Training and Coaching
  • Active Listening
  • Maintain Safety
  • Wellness Coordination
  • Instructional Course Leadership
  • Supply Coordination
  • Clinic Planning and Leadership
  • Competitive Assessment
  • Safety Awareness
  • Behavior Standards
  • Stress Tolerance
  • Practice Planning and Management
  • Social Perceptiveness
  • Collaborative Relationships
  • Academic Standards
  • Supply Oversight
  • Character Building
  • Verbal and Written Communication

Timeline

Hooters Girl (Server)

Hooters Of Conyers
05.2021 - 06.2023

Hooters Girl (Server)

Hooters Of Prattville
06.2019 - 03.2020

Server/Hostess

Shoney's
09.2017 - 12.2018

Associate of Science - Health Sciences

Reid State Technical College

High School Diploma -

W.S. Neal High School

Similar Profiles

CREATE PROFILE
Jakendria Harris