Jakeria Burns
Pearl,MS
Summary
Dynamic and results-oriented former Wendy’s crew member with a proven track record in enhancing customer satisfaction through exceptional service and efficient order handling. Skilled in customer engagement and cash handling, I excel in fast-paced environments, demonstrating excellent teamwork, communication, and problem-solving abilities.
Overview
1
1
year of professional experience
Work History
Crew Member
Wendy’s
07.2021 - 08.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cash Handling
- Cleaning
- Customer Engagement
- Taking Orders
- Self-discipline
- Flexible Schedule
- Store Opening and Closing
- Telephone Etiquette
- Cooking
Timeline
Crew Member
Wendy’s
07.2021 - 08.2022