Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Jakeveon Jones

Jakeveon Jones

Ocean Springs,MS

Summary

Developed strong collaborative and multitasking skills in fast-paced environment, ensuring efficient handling of various tasks. Transitioning into new field with focus on leveraging problem-solving capabilities and adaptability. Seeking opportunities to apply and grow versatile skills in dynamic and supportive setting.

Overview

3
3
years of professional experience

Work History

Associate

AAFES
06.2025 - Current
  • Organized racks 24 and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Sales Associate

Lowes Hardware
09.2023 - 05.2024
  • Utilized expert knowledge of hardware products to educate both customers and fellow associates on product offerings.
  • Maintained a clean and organized store environment at all times, promoting a positive shopping experience for customers.
  • Resolved any customer issues or complaints with diplomacy and professionalism, preserving the store''s reputation for excellent service.
  • Offered expert advice on proper tool usage and safety precautions when necessary, empowering customers to use their purchases confidently.
  • Boosted sales by creating eye-catching displays that showcased popular and seasonal hardware items effectively.
  • Met or exceeded individual sales goals consistently, contributing to the overall success of the store.
  • Participated in ongoing training sessions to stay up-to-date on industry trends, new products, and best practices in sales techniques.
  • Used in-store system to locate inventory and place special orders for customers.

Certified Ride Operator

Six Flags Great Adventure
06.2023 - 09.2023
  • Ensured compliance with state regulations by documenting routine safety checks accurately before each shift start time.
  • Delivered informative pre-ride spiels to guests, setting clear expectations and enhancing their overall experience.
  • Collaborated with team members to ensure smooth transitions between shifts, maintaining consistent ride operations throughout the day.
  • Handled emergency situations calmly, following established protocols to ensure guest safety at all times.
  • Participated in regular performance evaluations, proactively implementing feedback for personal growth as a ride operator.
  • Maintained a clean and organized work area, contributing to a positive atmosphere for both guests and coworkers.
  • Demonstrated adaptability by cross-training on multiple attractions, increasing flexibility within the team during peak seasons or staff shortages.
  • Identified potential maintenance issues during daily equipment inspections, ensuring timely repairs and minimizing downtime.

Education

BBA - Business Management

Mississippi State University
Starkville, MS
08.2025

High School - undefined

Manchester Twp. High School
Manchester, NJ
06.2024

High School -

Sigonella Middle High School
Sigonella, Italy
06.2020

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Leadership qualities
  • Relationship building
  • Flexible schedule
  • Practice management
  • Multitasking and organization

Timeline

Associate

AAFES
06.2025 - Current

Sales Associate

Lowes Hardware
09.2023 - 05.2024

Certified Ride Operator

Six Flags Great Adventure
06.2023 - 09.2023

High School - undefined

Manchester Twp. High School

BBA - Business Management

Mississippi State University

High School -

Sigonella Middle High School

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