Jakhaila Poole
Aviation Operations Specialist
Wetumpka,United States
Summary
Skilled Aviation Operations Specialist with comprehensive experience in flight operations, air traffic control, and aviation logistics. Demonstrated strengths include risk management, emergency response planning, and adherence to regulatory compliance standards. Previous roles have resulted in improved operational efficiency, enhanced safety protocols, and streamlined communication between various aviation departments.
Overview
8
8
years of professional experience
Work History
Aviation Operations Specialist
United States Army
01.2019 - Current
- Alerted crash crews of emergencies and interpreted weather reports.
- Reviewed documents such as weather forecasts, airspace restrictions, NOTAMS.
- Reviewed airfield construction and repair project priorities to determine impact on airfield operations.
- Monitored flight plans for accuracy and compliance with applicable regulations.
- Maintained maps, aeronautical charts and aeronautical published files.
- Coordinated with other aviation personnel to ensure safe operation of aircrafts.
- Responded promptly to inquiries from customers regarding flight schedules or any other issues.
- Responded to emergent situations regarding flight operations or medical issues to quickly identify concerns, provide support and transport personnel and passengers away from critical scenes.
- Coordinated flight plans and processed local and cross-country flight clearances.
- Monitored aircraft with radar, computer equipment or visual references.
- Maintained records of aircraft maintenance activities and inspections.
- Supervised airfield operations, including arrivals, departures and fueling, identifying and addressing concerns promptly to maintain targets.
- Prepared detailed reports summarizing operational information including fuel consumption, flight times, delays.
- Inspected airfield conditions to verify compliance with federal regulatory requirements.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Server
Waffle House
Wetumpka, AL
01.2017 - 12.2018
- Cleaned tables and chairs to prepare dining area for next customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Presented menus and answered questions regarding items.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Greeted guests and provided menus.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Trained new employees on restaurant procedures and plating techniques.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Stayed informed about daily specials, new menu items, promotions.
- Checked food before serving it to customers.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Prepared checks, itemizing total meal costs and taxes.
Education
Bachelor of Science - Public Health
South University
Savannah, GA01-2023
Bachelor of Arts - General Studies
Fayetteville Technical Community College
Fayetteville, NC01-2021
High School Diploma -
Wetumpka High School
Wetumpka, AL01-2016
Skills
- Crew resource management
- Flight log maintenance
- Flight plan development
- Flight plan coordination
- Weather monitoring
- Flight crew coordination
- Ground support coordination
- Flight coordination
- Weather report interpretation
- Weather report posting
- Fuel management
- Aviation safety
- Team member support
- Professional appearance
- Guest engagement
- Customer feedback management
- Vehicle supervision
- Reporting and data gathering
- Soldier oversight and command
- Squad training
- Verbal and written communication
- Task prioritization
- Motivational leadership
- Equipment oversight
- Issue resolution
- Reviewing records
- Conducting risk assessments
References
References available upon request.
Timeline
Aviation Operations Specialist
United States Army
01.2019 - Current
Server
Waffle House
01.2017 - 12.2018
Bachelor of Science - Public Health
South University
Bachelor of Arts - General Studies
Fayetteville Technical Community College
High School Diploma -
Wetumpka High School