- Working with children and supporting positive youth development
- Reading and storytelling
- Arts and crafts projects
- Community involvement and volunteer work
- Mentorship and leadership development
- Organizing educational or recreational activities
- Promoting inclusive and supportive environments
Jakiah Gray
Cedar Rapids,IA
Summary
Motivated and professional college student with a strong work ethic and a history of meeting goals through organization and consistency. Skilled in managing pressure, providing excellent customer service, and communicating effectively with diverse audiences. Quick to adapt to new situations and eager to contribute to a team environment while building professional experience and supporting the organization’s mission.
Overview
4
4
years of professional experience
Work History
Weekend Closing Manager
Jimmy John's
01.2023 - Current
- Greet customers with a friendly and welcoming attitude
- Take customer orders accurately and efficiently
- Prepare sandwiches and other menu items to company standards
- Maintain a clean and sanitary work environment
- Stock and organize ingredients and supplies as needed
Community Assistant
The Quarters at Cedar Falls
01.2024 - 11.2024
- Serve as a point of contact for residents regarding questions, concerns, and resources.
- Plan, promote, and execute community-building events and activities.
- Foster an inclusive and welcoming environment for all residents, assisting with roommate mediation and conflict resolution.
- Assist with leasing paperwork, renewals, and move-in/move-out processes.
- Conduct tours for prospective residents and families.
- Explain leasing terms, community policies, and amenities to prospective residents.
- Staff the front desk during scheduled shifts; provide excellent customer service in person, by phone, and via email.
- Respond to maintenance requests and coordinate with facilities/maintenance staff.
- Issue keys, packages, and other resident items.
Experience Specialist
UnityPoint - Tower Terrace
07.2023 - 01.2024
- Greets patients and visitors.
- Obtains accurate patient information and signatures.
- Photo-copy & scan insurance cards and driver’s licenses.
- Adhere to all confidentiality policies and procedures.
- Answers telephone calls promptly and accurately. Take telephone messages and directs calls in an appropriate and professional manner.
- Collects payments, issues receipts and reconciles daily accounts receivable activity to prepare for daily deposits.
Engagement Ambassador
Ruffalo Noel Levitz
12.2021 - 06.2023
- Greeted customers and clients to create a welcoming atmosphere.
- Promoted good customer relations and premier customer satisfaction by demonstrating a friendly demeanor and can-do attitude.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
- Efficiently and appropriately disperse information when asked (about colleges/universities and FAFSA)
Education
BA - Secondary Education and English major, creative writing major, literary publishing certificate
University of Northern Iowa
Cedar Falls, IA05-2027
High School Diploma -
Prairie High School
Cedar Rapids, IA05-2022
Skills
- Child Supervision & Safety
- Creating Inclusive, Supportive Environments
- Effective communication with children
- Behavior Support & Conflict Resolution
- Classroom & Activity Assistance
- Organization & Time Management
- Dependability & Consistency
- Team Collaboration
- Patience & Emotional Awareness
Interests
Timeline
Community Assistant
The Quarters at Cedar Falls
01.2024 - 11.2024
Experience Specialist
UnityPoint - Tower Terrace
07.2023 - 01.2024
Weekend Closing Manager
Jimmy John's
01.2023 - Current
Engagement Ambassador
Ruffalo Noel Levitz
12.2021 - 06.2023
BA - Secondary Education and English major, creative writing major, literary publishing certificate
University of Northern Iowa
High School Diploma -
Prairie High School