Jakiah Scott
Oxford
Summary
Dynamic retail professional with extensive experience at Check N Go, excelling in customer service and problem-solving. Proven track record in enhancing store operations and boosting sales through strategic merchandising and exceptional customer engagement. Skilled in inventory control and fostering positive team environments, ensuring compliance and high standards in retail operations.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Check N Go
05.2025 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Cashier/front End Manager
Masons BBQ
02.2023 - 08.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Appliance Sales Specialist
Lowe’s
08.2023 - 05.2025
- Meticulously maintained the appliance showroom to provide an inviting and professional environment for clients.
- Provided exceptional after-sales service, leading to numerous repeat customers and referrals.
- Utilized Software to check item availability in store inventory.
- Demonstrated features and benefits while assisting customers in making informed decisions based on needs and wants.
Front End Manager
Pic N Save
01.2020 - 08.2022
- Coached employees through day-to-day work and complex problems.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Monitored adherence to safety protocols within the front-end area, ensuring compliance with company policies as well as local regulations.
- Boosted employee morale and reduced turnover by cultivating a positive work environment and providing regular feedback and recognition.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Education
High School Diploma -
Oxford High School
Oxford Al Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Customer relations
- Inventory control
- Store organization
Timeline
Assistant Store Manager
Check N Go
05.2025 - Current
Appliance Sales Specialist
Lowe’s
08.2023 - 05.2025
Cashier/front End Manager
Masons BBQ
02.2023 - 08.2025
Front End Manager
Pic N Save
01.2020 - 08.2022
High School Diploma -
Oxford High School
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