Jakilynn Gomez
San Angelo,TX
Summary
Dynamic professional bringing experienced in managing all phases of agreement negotiation and finalization. Meticulous, well-organized and decisive field professional. Skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Recognized for enhancing property visibility and minimizing vacancies through effective marketing strategies. Strong negotiation skills and exceptional customer service expertise to drive successful outcomes in a fast-paced environments. Ready to bring experience, knowledge and abilities to any challenging role with the potential for a long-term career advancement and success.
Overview
7
7
years of professional experience
Work History
Apartment Leasing Agent
Centra Partners LLC
02.2025 - Current
- Assisted prospective tenants with property tours and lease inquiries.
- Managed tenant applications, ensuring timely processing and accurate documentation.
- Collaborated with marketing team to enhance property visibility through online listings.
- Coordinated move-in procedures, ensuring a seamless transition for new residents.
- Participated in community events to promote properties and engage potential clients.
- Managed move-in and move-out processes efficiently, minimizing vacancies by coordinating unit turnovers quickly and effectively.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Maintained meticulous records of lease agreements, rental payments, and other relevant documentation to ensure accurate financial reporting and tracking.
- Conducted regular property inspections to identify potential maintenance issues and address concerns before they escalated into costly problems.
Front Desk Supervisor
Springhill Suites By Marriott
09.2018 - Current
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated communication between departments to resolve guest inquiries and issues promptly.
- Trained new staff on front desk protocols and customer service best practices.
- Maintained accurate records of guest reservations and billing information using property management system.
- Streamlined workflow by implementing effective scheduling procedures for front desk staff.
- Assisted in developing promotional materials to enhance hotel visibility and guest engagement.
- Provided exceptional customer service, addressing complaints with professionalism and empathy.
- Monitored inventory of office supplies, ensuring timely replenishment for smooth operations.
- Scheduled and assigned daily work and activities for team members.
- Managed group reservations effectively, providing smooth check-in experiences for large parties or corporate events.
- Maintained accurate financial records by balancing cash drawers daily and conducting regular audits of transactions at the front desk area.
- Kept accounts in balance and ran daily reports to verify totals.
- Ensured compliance with safety protocols at the front desk area, contributing to a secure environment for both guests and staff members.
- Empowered front desk staff by promoting a supportive work environment and recognizing individual achievements, resulting in increased morale and productivity.
- Monitored inventory levels of office supplies, placing orders as needed to avoid shortages or delays in daily tasks.
Project Manager
AHI Facility Services
08.2024 - 02.2025
- Coordinated project timelines and deliverables to ensure on-time completion.
- Assisted in resource allocation and management for project efficiency.
- Organized meetings and prepared agendas to streamline discussions.
- Maintained documentation for projects, ensuring accuracy and accessibility.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
Education
GED -
Howard College
San Angelo, TXSkills
- Strong negotiation
- Documentation management
- Prospecting clients
- Telephone and email etiquette
- Customer service expertise
- Training and mentoring
- Flexible schedule
- Staff management
- File management
- Business processes and procedures
- Account management
- Multitasking Abilities
- Excellent communication
Timeline
Apartment Leasing Agent
Centra Partners LLC
02.2025 - Current
Project Manager
AHI Facility Services
08.2024 - 02.2025
Front Desk Supervisor
Springhill Suites By Marriott
09.2018 - Current
GED -
Howard College
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