Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
Served as point of contact for internal and external customers seeking support and information.
Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
Communicated with general managers and facility teams regarding upcoming repairs and projects.
Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance of vendors.
Built relationships with vendors and contractors to support timely and cost-effective services.
Enforced compliance safety regulations to reduce risks.
Conducted regular facility inspections to identify repair needs or improvements.
Collaborated with contractors and vendors to support on-time projects completion.
Collaborated with other departments to foster efficient use of facility space and resources.
Interim Manager
Jones Lang Lasalle (Google Chelsea)
05.2020 - 08.2020
Provided constructive feedback to workers, which improved morale, and boosted efficiency.
Monitored working environment, making sure it was always safe, positive setting for all employees.
Answered customer questions and provided immediate assistance to deliver exemplary service.
Maintained high corporate standards at all times by ensuring that employees followed all company processes and procedures.
Shipping and Receiving Coordinator
Jones Lang Lasalle (Google Chelsea)
05.2014 - 08.2020
Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
Communicated with vendor representatives to resolve damaged shipments and item shortages.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Arranged for pick-up by carriers specified on customer purchase orders determined at final inspection through review of shipping instructions.
Transported materials and items from receiving or production areas to storage or to other designated areas using conveyors, dollies and other motorized or manual transportation equipment.
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.