Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JAKIMELA MITCHELL

Houston,TX

Summary

Proven ability to provide exceptional service to VIP clientele in fast-paced, high-energy environments. Leverages excellent interpersonal skills to foster positive guest experiences and efficiently address client needs. Recognized for maintaining professionalism and adaptability in dynamic settings, consistently exceeding service expectations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Bartender / Host / Server

Red Martini
01.2021 - 01.2024
  • Delivered exceptional customer service, ensuring a welcoming and engaging atmosphere for all guests
  • Managed bar operations, prepared cocktails, and served high-end beverages with precision
  • Hosted and coordinated guest experiences, including VIP sections and special events
  • Maintained cleanliness, organization, and compliance with food and beverage regulations
  • Excelled in a fast-paced environment, balancing multiple tasks to meet client expectations

Caregiver / Emotional Support Provider

01.2018 - 01.2024
  • Provided compassionate emotional and physical support to individuals, promoting well-being and stability
  • Assisted with daily activities, including meal preparation, personal hygiene, and transportation to appointments
  • Offered companionship to reduce isolation and improve emotional health
  • Managed schedules, medication reminders, and light housekeeping tasks to ensure a comfortable living environment
  • Developed trust and meaningful connections with clients by actively listening and addressing their individual needs

Brand Ambassador

01.2012 - 01.2024
  • Managed activations for multiple brands, including Google Pixel, Eastbay, and high-end hair brands
  • Promoted brand awareness through product demonstrations, event engagement, and customer interactions
  • Built strong relationships with clients and consumers, driving brand loyalty and satisfaction
  • Adapted to various brand cultures and requirements while maintaining professionalism and enthusiasm

Call Center Agent

Verizon Call Center
01.2019 - 01.2020
  • Provided customer support and assistance with billing, technical issues, and product inquiries
  • Resolved customer concerns efficiently, ensuring satisfaction and loyalty
  • Managed a high volume of inbound and outbound calls in a fast-paced environment
  • Effectively communicated promotions and service upgrades to customers
  • Maintained a professional and friendly demeanor while meeting performance metrics

Crew Member

McDonald’s
01.2016 - 01.2017
  • Prepared food, operated the cash register, and managed food production

Education

Social Work -

Texas Christian University
Fort Worth, TX

Skills

  • Marketing
  • High-Driven Sales
  • Strong Communication Skills
  • Exceptional Customer Service
  • Customer Satisfaction

Certification

  • TABC Certification
  • Food Handling Certification

Timeline

Bartender / Host / Server

Red Martini
01.2021 - 01.2024

Call Center Agent

Verizon Call Center
01.2019 - 01.2020

Caregiver / Emotional Support Provider

01.2018 - 01.2024

Crew Member

McDonald’s
01.2016 - 01.2017

Brand Ambassador

01.2012 - 01.2024

Social Work -

Texas Christian University

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JAKIMELA MITCHELL