Jakirra Harvey
Chicago,IL
Summary
Dynamic and results-oriented professional with a proven track record at McDonald's, excelling in customer service and teamwork. Demonstrated ability to enhance customer satisfaction and collaborate effectively with peers, showcasing strong problem-solving and communication skills. Committed to maintaining high safety and cleanliness standards, reflecting leadership qualities and a dedication to excellence.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
08.2022 - 06.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
AYA
White Sox Stadium
03.2021 - 07.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Education
Johm Marshall Metropolitan High School
Chicago, IL05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cash Handling
- Cleaning
- Customer Engagement
- Taking Orders
- Self-discipline
- Interactive communication skills
- Flexible Schedule
- Safe Food Handling
- Safety awareness
- Initiative and Self-Motivation
- Verbal and written communication
- Integrity and Honesty
- Heavy Lifting
- Food Preparation
- Drive-Thru Operations
- Leadership Qualities
- Resilience and persistence
- Safety
- Crew Leadership
- Store Opening and Closing
Timeline
Crew Member
McDonald's
08.2022 - 06.2024
AYA
White Sox Stadium
03.2021 - 07.2021
Johm Marshall Metropolitan High School