Summary
Overview
Work History
Education
Skills
Timeline
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Jakiyrah Miller

Greenwood,MS

Summary

Experienced Customer Service Representative with 3 years of retail experience in fast-paced, team-oriented environments. Demonstrated expertise in sales, customer service, and inventory management. Passionate about critical thinking and conflict resolution. Committed to continuous learning and eager to acquire new skills while making meaningful contributions towards the advancement of a dynamic organization.

Overview

3
3
years of professional experience

Work History

Production Worker/Assembler

Milwaukee Tool
05.2022 - 10.2023
  • Checked incoming materials for accuracy and quality by comparing them to documentation
  • Accurately assemble products in response to changing daily work orders and individual customer requirements
  • Assisted machine operators with the setup and operation of production equipment, resulting in more efficient runs
  • Trained newly onboarded assemblers to ensure mastery of daily procedures in accordance to current plant protocols
  • Carefully examined finished products to ensure that they met quality standards and were within production tolerances
  • Monitor the machinery in operation to spot any problems and correct them or report more serious issues
  • Checked finished products for quality and compliance with customer requirements
  • Reviewed updated protocols and standards to remain within or above compliance
  • Executed daily the building and packaging of hole saw kits with a minimum value of $58,500.

Team Member

Sonic Drive-In
09.2020 - 05.2022
  • Displayed strong customer service skills through each transaction to ensure repeat patronage
  • Assisted newly onboarded team members during monthly trainings
  • Assisted management with stock ordering and inventory control
  • Maintain daily knowledge of changing promotions and products to properly assist customers
  • Accurately double-check packing labels while packaging products to ensured order accuracy and customer satisfaction
  • Practiced successful communication with all members of my team to navigate job responsibilities and complete daily tasks
  • Transport heavy loads and maintained production levels using designated equipment
  • Maintained clean, organized, and tidy workstation to promote efficiency and team safety
  • Display willingness to work within a team setting by fostering strong bonds with coworkers/managers
  • Effectively completed tasks in a productive and efficient manner
  • Ensured regular commendations from management by maintaining positive attitude and efficient service.

Education

Pre-Allied Health -

Mississippi Delta Community College
Moorehead, MS
05.2025

High School Diploma -

Amanda Elzy High School
Greenwood, MS
05.2020

Skills

  • Time management
  • Microsoft Office Suites (Word, Excel, PowerPoint, Access)
  • Leadership
  • Proficient in using technology
  • Exceptional written and verbal communication skills
  • High-energy attitude
  • Organizational strengths
  • Active listening
  • Adaptive team player
  • Critical thinking
  • Customer relations
  • Creative problem solving
  • Flexible schedule
  • Excellent multi-tasker

Timeline

Production Worker/Assembler

Milwaukee Tool
05.2022 - 10.2023

Team Member

Sonic Drive-In
09.2020 - 05.2022

Pre-Allied Health -

Mississippi Delta Community College

High School Diploma -

Amanda Elzy High School

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Jakiyrah Miller