Jaklyn Vidal
Miami,FL
Summary
Industrious Bartender with broad experience in variety of bars. Remains calm and poised in fast-paced environments. Prepared to handle high-volume service situations.
Overview
8
8
years of professional experience
Work History
Event Bartender
EmpHire event staffing
Miami, FL
03.2024 - Current
- Event bartending
- Greeted guests upon arrival to ensure they had a positive experience.
- Provided recommendations on drinks based on customer preferences.
- Prepared alcoholic beverages according to recipes in accordance with state regulations.
- Collected payment from customers for beverages served and processed transactions accurately.
- Communicated clearly with other bartenders, servers, managers, security personnel. to ensure smooth operations during events.
- Maintained knowledge of current menu items, specialty cocktails, craft beers, wines, spirits.
- Followed opening and closing procedures such as cleaning glassware and wiping down surfaces.
- Demonstrated excellent multitasking skills by efficiently managing multiple requests at once.
- Restocked beer and liquor regularly and after special events.
- Advertised, marketed and recommended drink options to guests.
Gaming Bartender
Dezerland Action Park
Miami, FL
10.2022 - 03.2024
- Prepared alcoholic drinks for customers following standard recipes.
- Monitored customer behavior to ensure compliance with alcohol laws and regulations.
- Collected payments from customers for drinks served.
- Responded appropriately to difficult or irate customers in order to maintain a positive atmosphere in the gaming area.
- Performed opening and closing duties such as counting money in registers, setting up cash drawers, restocking items on shelves or counters .
- Demonstrated knowledge of wines, beers, spirits and cocktails.
- Restocked inventory as needed ensuring accuracy of amounts and types of product being ordered.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Implemented strategies designed to increase revenue through upselling techniques.
- Increased revenue by promoting additional products and assisting with beverage menu.
- Trained new employees to perform duties.
Server
Sports Grill
Miami, FL
01.2021 - 10.2022
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
Bartender/Restaurant Server
Edukos beer house
Miami, FL
01.2018 - 03.2019
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
Bartender
SQL
Miami, FL
01.2016 - 01.2018
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Cleansed glasses with sanitizing solution after each use.
- Resolved customer complaints in a professional manner.
- Adhered to state regulations regarding serving alcohol responsibly.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Checked identification cards for proof of age prior to serving alcohol beverages.
Education
High school or equivalent -
Miami Sunset Senior High School
06.2003
Associate of Science - Medical Coding
Devry University
OnlineSkills
- Bilingual (English and Spanish)
- Outstanding customer service
- Serving
- Bartending
- Supervising experience
- Menu development
- Suggestive Selling
- POS System Operation
- Customer Engagement
- Service-oriented mindset
- New Hire Training
- Sales expertise
Additional Information
Bilingual (English/ Spanish)
References
References available upon request.
Timeline
Event Bartender
EmpHire event staffing
03.2024 - Current
Gaming Bartender
Dezerland Action Park
10.2022 - 03.2024
Server
Sports Grill
01.2021 - 10.2022
Bartender/Restaurant Server
Edukos beer house
01.2018 - 03.2019
Bartender
SQL
01.2016 - 01.2018
High school or equivalent -
Miami Sunset Senior High School
Associate of Science - Medical Coding
Devry University