Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jakob Baker

Franklin

Summary

Eager design minded leader looking for a challenging, hands-on, sales-oriented position within a customer-centric company that expects a strong worth ethic and continual improvement of its personnel performance, products, services, and processes. Increasing responsibility and growth potential in a team building environment with opportunity to develop leadership and customer relationship skills. Available immediately for new opportunities due to closure related to unforeseen circumstances of former company.

Overview

11
11
years of professional experience

Work History

Sales & Design Manager

Kowboy Pools/Paradym Poolscapes
01.2024 - 05.2025
  • Successfully led the client journey start to finish, from initial sale to project management and post completion relationships
  • Average project size $130,000-$200,000
  • Completed pool, and hardscape projects while providing expert recommendations to increase overall satisfaction
  • Utilized Structure Studios-Vip3D and Pool Studio to generate each client’s design
  • Was responsible for creating awareness of local codes and licensing needs and submitting proper permit paperwork
  • Was responsible for managing project bids, budgets and monitoring overall profitability and margin of each project
  • Served as the primary liaison managing all construction supervisors and foreman

Cabinet Coach

The Cabinet Joint
01.2021 - 01.2023
  • Met with clients daily to personally lead them through cabinet design, and product need requirements
  • Provided support on educating clients on how to accept delivery, construct and install products post order
  • Determined overall need based on design criteria to ensure ideal outcomes of process
  • Provided consistent feedback to organizational construct and product outputs
  • Collaborated with cabinet brands on product quality and replacement needs
  • Launched new cabinet line in partnership with Cabinet Product Manager

Sales Designer

Superior Pools & Spas
01.2019 - 01.2021
  • Met with multiple clients weekly to understand requirements and design custom pool solutions
  • Provided expert recommendations to maximize customer satisfaction and exceed expectations
  • Collaborated daily with project management and construction team(s) to provide superior customer service
  • Delivered $2.5M in sales in 2021 (10 Months)
  • Average project size $150,000-$300,000
  • Expert user in use of Structure Studios Design Software
  • Interface with clients daily and develop relationships during all project phases from start to finish

Certified Personal Trainer, Lead Trainer

Burn Boot Camp
01.2017 - 01.2019
  • Led training team in scheduling, training expertise, and performance
  • Developed exercise routines and lead daily group sessions for up to 80 clients at a time
  • Promoted memberships to double the monthly client base and revenue
  • Provided feedback and guidance to help clients achieve personal goals, impacting satisfaction and retention
  • Established marketing partnerships with local health-focused businesses to support the community and further develop business

Lead Service Technician

Superior Pools and Spas
01.2015 - 01.2016
  • Plumbing/electrical – pool system/equipment
  • System maintenance
  • Motor installs/replacements
  • System start-ups
  • Customer service
  • Ensuring pools are clean and working properly
  • Water chemical balance

Production Manager

Piedmont South Turf Management
01.2014 - 01.2015
  • Manage and schedule labor, equipment and material to accomplish production schedules within established budgets.
  • Understand contract specifications to ensure they are met and customers are completely satisfied.
  • Order materials, equipment and supplies as needed within purchasing limits.
  • Ensure all work is completed in adherence to safety policies and guidelines.

Education

Online training program -

Structure Studios Design Software
01.2019

Graduate - undefined

National Personal Training Institute (NPTI)
Charlotte, NC
01.2017

Graduate - undefined

Lake Norman High School
Mooresville, NC
01.2013

Graduate - undefined

Automotive Technology Center
Troutman, NC
01.2013

Skills

  • Accessibility design
  • Interaction design
  • Strategic thinking
  • Print design

Timeline

Sales & Design Manager

Kowboy Pools/Paradym Poolscapes
01.2024 - 05.2025

Cabinet Coach

The Cabinet Joint
01.2021 - 01.2023

Sales Designer

Superior Pools & Spas
01.2019 - 01.2021

Certified Personal Trainer, Lead Trainer

Burn Boot Camp
01.2017 - 01.2019

Lead Service Technician

Superior Pools and Spas
01.2015 - 01.2016

Production Manager

Piedmont South Turf Management
01.2014 - 01.2015

Graduate - undefined

National Personal Training Institute (NPTI)

Graduate - undefined

Lake Norman High School

Graduate - undefined

Automotive Technology Center

Online training program -

Structure Studios Design Software