Summary
Overview
Work History
Education
References
Timeline
Generic

Jakob Capobianco

Fairfield,OH

Summary

  • Detail Oriented
  • Reliable
  • Leadership Experience
  • Adaptable
  • Self Motivated

Overview

7
7
years of professional experience

Work History

Server Assistant/Server

Council Oak - Hard Rock Casino
Cincinnati, OH
04.2023 - Current
  • Build strong relationships and standards of practice with high end casino clientele.
  • Maintain high standards of customer service during high-volume work shifts and fast-paced operations.
  • Keep up-to-date menu knowledge to accurately answer guest questions.
  • Communicated effectively with other personnel to coordinate tasks efficiently.
  • Followed health code standards while handling food and beverage items
  • Communicate with casino hosts and guests to ensure customer satisfaction.

Lead Dispensary Agent

Bloom Medicinals
Seven Mile, Ohio
06.2021 - 04.2023
  • Oversee daily operations to ensure tasks are completed correctly and in compliance with the Ohio Board Of Pharmacy
  • Coach and assist agents in patient consultations and interactions as well as operational procedures
  • Place orders for products as well as build and maintain relationships with vendors
  • Receive deliveries and verify lab test information to ensure products are in compliance
  • Input lab information and data to ensure patients are getting accurate information about products
  • Audit and update online menu and inventory spreadsheets
  • Count registers, perform cash drops and prepare cash deposits
  • Communicate between management and staff to resolve issues future and current
  • Perform daily inventory tasks
  • Complete and submit incidents reports to the Ohio Board Of Pharmacy and other chains of command.

Dispensary Agent

Bloom Medicinals
Seven Mile, OH
08.2020 - 06.2021
  • Consult with patients of all cannabis experience levels and recommend specific treatment plans and dosage for a variety of ailments
  • Ensure all necessary information is provided in order to complete and retain patient registration
  • Aid in retention of delivery manifests and invoices from cultivation and processing facilities
  • Act In compliance of Ohio Board Of Pharmacy regulations while completing various

Lead Consultant

FedEx Office
Cincinnati, Ohio
08.2018 - 08.2020
  • Delegate tasks to team members in order to complete customer orders and assist in-store customers efficiently
  • Oversee and lead production for printing orders
  • Consult with customers on high priority orders and orders of excessive difficulty, knowledge or price
  • Communicate with sales representatives and other networking resources to complete contracted orders and large orders
  • Train team members with the on-boarding processes and work procedures for the
  • Cincinnati district.

Center Consultant

FedEx Office
Springdale, Ohio
07.2017 - 09.2018
  • Consult with customers about shipping and printing needs
  • Retain professional responsibilities to maintain customer confidentiality
  • Be attentive to customer value drivers in order to provide a satisfactory experience.

Education

High School Diploma -

Fairfeld High School

References

References:

  • Andre McMillan - 513-226-7335 Regional Training Manager, Bloom Medicinals
  • Jazmine Couch - 513-393-0150 Senior Purchaser, Verilife
  • Abigail McFall - 513-370-8326 General Manager, Bloom Medicinals

Timeline

Server Assistant/Server

Council Oak - Hard Rock Casino
04.2023 - Current

Lead Dispensary Agent

Bloom Medicinals
06.2021 - 04.2023

Dispensary Agent

Bloom Medicinals
08.2020 - 06.2021

Lead Consultant

FedEx Office
08.2018 - 08.2020

Center Consultant

FedEx Office
07.2017 - 09.2018

High School Diploma -

Fairfeld High School

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Jakob Capobianco