Jakob Gross
Avon Lake,OH
Summary
- Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
- Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Golf Director and Camp Counselor
Camp Caribou
Waterville, ME
06.2024 - 08.2024
- Directed the organization's daily operations, ensuring that campers have the best experience possible.
- Identified opportunities for improvement in operational performance metrics.
- Assisted in the development of a comprehensive golf program for all levels of players.
Front Register and On the Floor Assisting Customer
Golf Galaxy
North Olmsted, OH
05.2023 - 08.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Golf Caddy
Elyria Country Club
Elyria, OH
05.2023 - 08.2023
- Advised golfers on how to read putts/greens and consulted target lines as needed.
- Provided detailed knowledge of the rules of the game, etiquette and safety regulations.
- Assisted golfers with decision-making strategy and course analysis.
- Recommended suitable club selections based on individual playing abilities.
Bag Drop
Red Tail Golf Club
Avon, OH
05.2021 - 08.2021
- Assisted golf members by taking clubs from their vehicles to the golf carts in a proper manner.
- Provide Water throughout certain holes on the course to the members.
- Set out available carts to all the members and when they finished playing take it back to the shop and recharge and clean it out for the next member available to use.
- Displayed clean Golf balls for members to use on the range and properly set out and retrieve them when they are finished.
Bag Drop
Red Tail Golf Club
Avon, OH
08.2020 - 10.2020
- Assisted golf members by taking clubs from their vehicles to the golf carts in a proper manner.
- Provide Water throughout certain holes on the course to the members.
- Set out available carts to all the members and when they finished playing take it back to the shop and recharge and clean it out for the next member available to use.
- Displayed clean Golf balls for members to use on the range and properly set out and retrieve them when they are finished.
Education
Bachelor of Science -
Siena Heights University
Adrian05.2025
High School Diploma -
Lutheran West High School
Rocky River, OH05.2021
Skills
- Job Skill Building
- Leadership Development
- Team Exercises
- Critical Thinking
- Clear Communication
Timeline
Golf Director and Camp Counselor
Camp Caribou
06.2024 - 08.2024
Front Register and On the Floor Assisting Customer
Golf Galaxy
05.2023 - 08.2023
Golf Caddy
Elyria Country Club
05.2023 - 08.2023
Bag Drop
Red Tail Golf Club
05.2021 - 08.2021
Bag Drop
Red Tail Golf Club
08.2020 - 10.2020
Bachelor of Science -
Siena Heights University
High School Diploma -
Lutheran West High School
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