Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
Generic

Jakob Lesko

Las Vegas,NV

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Real Estate Agent

Keller Williams
Las Vegas, NV
04.2024 - Current
  • Helped people Buy, Sell, and Invest in Real Estate

Home Department Manager

Dillard's
Las Vegas, NV
07.2023 - 04.2024
  • Recruited qualified applicants for open positions within the department through job postings, interviewing candidates, making hiring decisions.
  • Maintained a clean and organized store environment by performing regular maintenance checks on equipment and fixtures.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Oversaw training sessions for new hires regarding company policies and procedures as well as safety protocols.
  • Conducted monthly performance reviews with all Home Department employees to discuss job expectations and evaluate progress.
  • Developed strategies to increase sales, such as promotional activities, product displays, and special events.
  • Developed and implemented merchandising strategies to increase sales and profitability.
  • Managed daily operations of the Home Department, including scheduling staff and assigning tasks.
  • Assisted customers with selecting products that best suited their needs and preferences.
  • Implemented new processes or procedures based on feedback from customers or employees.

Sales Associate

Dillard's
Las Vegas, NV
11.2021 - 07.2023
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Assisted customers with product selection, sizing and styling.
  • Conducted inventories on a regular basis to track stock levels.
  • Demonstrated product features and benefits for customers' needs.
  • Organized stockroom shelves according to size, color or style.
  • Upsold additional items based on customer interests and needs.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Handled customer complaints in a professional manner.

Education

High School Diploma -

Odyssey Charter School
Las Vegas
05-2020

Skills

  • Customer service
  • Inventory management
  • Product merchandising
  • Upselling techniques
  • Performance evaluation
  • Sales strategies
  • Time management
  • Real estate transactions
  • Market analysis
  • Property valuation
  • Sales negotiation
  • Customer relationship management
  • Lead generation
  • Contract management

Affiliations

  • Soccer and Car racing fanatic

Languages

Hungarian
Limited

Accomplishments

  • Black Belt in Karate

Certification

  • Real Estate License

References

References available upon request.

Timeline

Real Estate Agent

Keller Williams
04.2024 - Current

Home Department Manager

Dillard's
07.2023 - 04.2024

Sales Associate

Dillard's
11.2021 - 07.2023

High School Diploma -

Odyssey Charter School

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