Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jakob Moore

Winston-Salem,NC

Summary

Customer service specialist with 4+ years of experience seeking an opportunity that will allow me to expand my knowledge while also applying my current skills.

Overview

7
7
years of professional experience

Work History

Associate/Stocker

Walmart
08.2022 - Current
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Stocked designated items on shelves, end caps and displays.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Assisted customers with special requests, enhancing their shopping experience at the store.

Overnight Stocker and Receiver

Sam's Club
02.2021 - 08.2022
  • Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.

Patient Transporter

PT
01.2020 - 01.2021
  • Reduced patient anxiety during transport by maintaining open communication and answering questions.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.

Hanesbrands

Hanesbrands
01.2018 - 04.2019
  • Skilled at working independently and collaboratively in a team environment.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Placed, tagged, and secured merchandise in diverse designated areas.
  • Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
  • Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.

Education

Associates - art

Cape Fear Community College
Wilmington, NC
12.2024

High School Diploma -

Mount Tabor High School
Winston-Salem, NC
06-2020

Skills

  • Communication
  • Customer Service
  • Critical Thinking & problem Solving
  • Organization & Teamwork
  • Flexibility & Adaptation
  • Dependable and reliable
  • Creativity
  • Supervision & Management

Timeline

Associate/Stocker

Walmart
08.2022 - Current

Overnight Stocker and Receiver

Sam's Club
02.2021 - 08.2022

Patient Transporter

PT
01.2020 - 01.2021

Hanesbrands

Hanesbrands
01.2018 - 04.2019

Associates - art

Cape Fear Community College

High School Diploma -

Mount Tabor High School
Jakob Moore