Jakob Morrison
Lubbock,TX
Summary
Entrepreneurship naturally appeals to individuals with distinctive minds and formidable personalities. I am excited to embark on my journey, fully aware of my innate talent and readiness to embrace risks, experiment, and even learn from failure. Moreover, I am a tenacious competitor, driven to excel in both the realms of business and health and wellness. Armed with my certifications in health and wellness, I am equipped to thrive in any setting and contribute to reaching new heights.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Manager
West Austin Youth Association
05.2023 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Prepared weekly schedules to meet operational needs.
- Oversaw daily cash reconciliations, maintaining accurate financial records for the front desk department.
- Kept accounts in balance and ran daily reports to verify totals.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Responded to telephone, email and in-person inquiries regarding reservations, and guest concerns.
Co-Founder
Harris & Morris Junk Removal
03.2020 - 03.2023
- Established foundational processes for business operations.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Managed financial operations, ensuring fiscal responsibility and maintaining profitability during periods of economic uncertainty.
Front Desk Associate
FeV Iron Vault Gym
06.2022 - 08.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Contributed to increase in sales of personal training
- Managed memberships through software
- Contributed to the daily operations to maintain a clean, friendly and well maintained gym
- Resolved guest issues effectively, ensuring a positive customer experience.
- Performed basic daily bookkeeping tasks.
Education
No Degree - BBA
Texas Tech University
Lubbock, TX03.2025
High School Diploma -
Regents School of Austin
Austin, TX05.2021
Skills
- Customer Service
- Check-in and Check-out Procedures
- Customer service expertise
- Strategic Planning
- Sales and Upselling
- Problem-Solving
- Holistic Wellness Approach
- Physical Fitness Expertise
- Health Assessment Proficiency
Certification
ISSA Certified DNA Based Fitness Coach
Timeline
Front Desk Manager
West Austin Youth Association
05.2023 - Current
Front Desk Associate
FeV Iron Vault Gym
06.2022 - 08.2022
Co-Founder
Harris & Morris Junk Removal
03.2020 - 03.2023
No Degree - BBA
Texas Tech University
High School Diploma -
Regents School of Austin
ISSA Certified DNA Based Fitness Coach
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