Jakob Raabe
Astoria
Summary
Dynamic and dedicated professional with extensive experience in customer service, excelling in inventory management, and communication. Proven ability to enhance guest experiences while maintaining high standards of quality control. Recognized for punctuality and reliability, consistently ensuring smooth operations and fostering a welcoming environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cashier/Server
The Stand
02.2023 - Current
- Greeted customers with warm smile and friendly voice to promote welcoming environment
- Provided excellent customer service, ensuring a positive dining experience for all guests
- Handled cash and credit card transactions accurately and efficiently
- Adhered to proper food handling guidelines, maintaining high standards of sanitation at all times
- Swept and mopped all floors, ensuring clean and safe work environment
- Performed deep cleaning tasks on regular basis by scrubbing walls, ceilings, tiles, hoods, exhaust fans etc
Front Desk Clerk
Schooners Cove Inn
10.2024 - 02.2025
- Warmly greeted guests with a smile
- Processed reservations made over phone, online, or in person
- Provided local area information, recommendations, and directions to guests as needed
- Maintained a clean, warm and organized reception area
- Corresponded with team to adhere to quality standards and regulations
- Handled cash transactions accurately while maintaining balanced cash drawer
Water Meter Reader
Meter Readers
11.2023 - 09.2024
- Accurately recorded and entered meter readings into handheld device, ensuring data integrity and accuracy
- Communicated with City Officials over irregularities or potential issues
- Worked independently to manage assigned route and daily workload
- Followed safety protocols while working in various weather conditions and environments
- Stayed ready for daily demands by keeping tools, equipment and supplies in good working order
- Utilized protective equipment such as gloves, safety glasses, and reflective vests during work shifts
Cashier/Glass Buyer
Under the Bridge & Seaside Tobacco Outlet
12.2015 - 02.2023
- Monitored inventory levels and executed purchasing functions to meet demand
- Assisted customers with selecting and purchasing products
- Verified ages for customers purchasing tobacco products, and alcoholic beverages
- Oversaw smooth operations, including setting up, stocking and breaking down work stations
- Inspected incoming shipments for damage or discrepancies in order to maintain quality control standards
- Demonstrated expert product knowledge and recommended specific products to suit customers' needs
- Maintained strict financial controls, processing transactions, and preparing bank deposits
- Verified guest identification and check cashing limits
Education
GED -
Sheridan College
Sheridan, WY01-2012
Skills
- Customer service
- Inventory management
- Communication skills
- Punctuality and reliability
- Strategic Creative Thinking
- Leadership
Certification
- Oregon State Food Handlers Card
References
References available upon request.
Timeline
Front Desk Clerk
Schooners Cove Inn
10.2024 - 02.2025
Water Meter Reader
Meter Readers
11.2023 - 09.2024
Cashier/Server
The Stand
02.2023 - Current
Cashier/Glass Buyer
Under the Bridge & Seaside Tobacco Outlet
12.2015 - 02.2023
GED -
Sheridan College
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