Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jakob Wetzel

College Station

Summary

Dynamic individual with a proven track record in customer service and team coordination. Skilled in improving staff performance and ensuring operational efficiency. Ready to leverage strong communication and problem-solving abilities to drive customer satisfaction.

Overview

1
1
Certification
4
4
years of professional experience

Work History

Store Crew

7-Eleven
Montgomery, TX
06.2025 - 07.2026
  • Operated cash register, processed customer transactions accurately, and balanced the cash drawer.
  • Stocked, organized, and replenished store merchandise to maintain product availability.
  • Prepared, cooked, and properly labeled food in accordance with food safety standards.
  • Assembled and fulfilled mobile and in-store pickup orders accurately and efficiently.
  • Maintained a clean, organized, and sanitary store environment.
  • Preformed basic fuel pump inspections and maintenance to ensure proper operation.
  • Assisted customers by answering questions, resolving concerns, and providing friendly service.

Onsite Supervisor

Bluewater Recreational Services
Montgomery, TX
05.2024 - 08.2024
  • Improved staff performance by hosting regular training sessions and skill assessments.
  • Promoted teamwork among the staff.
  • Reduced response times to emergencies by efficiently coordinating lifeguard rotations and breaks.
  • Evaluated employee performance regularly, providing constructive feedback.
  • Increased overall customer satisfaction by resolving complaints in a timely manner.
  • Maintained facility conditions and sanitation.

Lifeguard

Bluewater Recreational Services
Montgomery, TX
05.2022 - 08.2023
  • Maintained proficiency in first responder skills such as first aid and CPR to offer individuals in distress optimal support.
  • Monitored the safety of all guests within the facility.
  • Provided customer service to guests and addressed any concerns.
  • Preformed regular equipment inspections and maintenance to prevent any incidents.
  • Documented and reported any and all emergencies calmly and efficiently.

Education

High School Diploma -

Lake Creek High School
Montgomery, TX
04-2025

No Degree - Industrial Distribution

Texas A&M University
College Station, TX
04-2029

Skills

  • Customer service
  • Adaptability and flexibility
  • Cash handling
  • Inventory management
  • Quality assurance
  • POS systems
  • Product promotions
  • Problem-solving
  • Time management
  • Multitasking
  • Reliability
  • Excellent communication

Certification

  • UST operator certification
  • Food handlers certification
  • TABC certification

Timeline

Store Crew

7-Eleven
06.2025 - 07.2026

Onsite Supervisor

Bluewater Recreational Services
05.2024 - 08.2024

Lifeguard

Bluewater Recreational Services
05.2022 - 08.2023

No Degree - Industrial Distribution

Texas A&M University

High School Diploma -

Lake Creek High School