Jakob Wiirre
Crookston,MN
Summary
Throughout my post-college career, I have explored the realms of health and wellness to find my true calling. Problem-solving, interpersonal communication, and consistently achieving goals ahead of schedule are my strengths. I bring a vibrant and organic energy to every team I join while maintaining utmost professionalism. My commitment to delivering high-quality work within tight deadlines perfectly complements this approach. Having successfully supervised teams of Peer Health Educators and Lead Community Advisors, I have honed my leadership skills and recognized it as my strongest asset. I consistently strive to improve my knowledge and am always open to suggestions and feedback.
Overview
2
2
years of professional experience
Work History
Patient Access Representative
Riverview Health
- Standard workflow creation and modification
- Data entry in Epic health record systems
- Consistent consultant for questions within department
- Working with IT department to find solutions to problems withing Epic health record systems
- Experience communicating with insurance companies to verify patient membership
- Experience correcting errors with insurance documentation
- Experience with consistent interdepartmental communication
- Consistent consultant for corrections to patient class errors when needed
- Regularly updates and communication within multiple departments when policies/standard work changes
- Provider of excellent customer service and care
- Experience with critical thinking and problem solving in daily tasks
- Experience providing patients any requested information on their Emergency visits as well as practice learning policies and procedures of other departments
Credentialing Enrollment Specialist
Riverview Health
- Experience onboarding healthcare professionals; Locum Tenens, Active, Consulting, Allied Health
- Data entry/creation of data in a new electronic database: Minnesota Credentialing Collaborative
- Provider data uploads
- Licensure file uploads
- Department and privilege creation
- Licensure and Certification checks in State and National databases
- Communication amongst other Credentialing Specialists regarding onboarding process
- Communication with references
- Completion of Work History Verifications
- Communication with physicians regarding the appointment process
- Experience with education verification
- Experience with privilege requests and verification
- Experience with renewal of licenses such as DEA/State, as well as insurances
Wellness Coordinator
University of Minnesota Crookston
08.2024 - Current
- Collected and tracked information about participation and outcomes of individual programs.
- Developed wellness programs targeted on specific groups and areas of wellness.
- Maximized program enrollment through effective outreach events, cold calling strategies, membership incentives, and referrals programs.
- Implemented stress management techniques into daily routines, teaching employees effective coping strategies for work-related pressures.
- Maintained up-to-date knowledge of industry trends and best practices in health promotion, integrating innovative approaches into ongoing wellness programming.
- Increased participation in wellness initiatives by effectively promoting and marketing available resources.
- Installed new exercise equipment and conducted tests to verify correct, safe and efficient operations.
- Built productive relationships with vendors and on-site providers.
- Organized schedules for comprehensive group fitness programs.
- Developed comprehensive return-to-work programs for employees recovering from injury or illness, supporting their transition back into the workplace and minimizing lost productivity.
- Enhanced employee well-being by designing and implementing comprehensive wellness programs.
- Established a culture of wellness by cultivating an environment focused on holistic well-being, empowering employees to make healthier choices both in and out of the workplace.
- Promoted injury prevention awareness through ergonomic assessments of workstations and proper body mechanics training sessions for staff members engaged in physically demanding tasks.
- Developed customized wellness plans for employees, resulting in improved overall health and reduced absenteeism.
- Created a supportive environment for employees pursuing mental health resources, reducing stigma associated with seeking help.
- Facilitated open communication channels within the organization regarding wellness goals and progress updates, maintaining transparency and accountability among all stakeholders involved in the process.
- Served as a liaison between students and management, addressing concerns related to workplace wellness policies and practices.
- Supervised a team of Peer Health Educators, with a focus on Wellness Education and Professional Development.
Voting Coordinator
University of Minnesota Crookston
08.2024 - Current
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Gathered and organized materials to support operations.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Entered data, generated reports, and produced tracking documents.
Access Specialist
Alluma
04.2024 - 08.2024
- Conducted regular audits of electronic health records, ensuring that all required documentation was up-to-date and accurate.
- Developed training materials for new Access Specialists, contributing to a more consistent onboarding experience.
- Addressed concerns raised by patients or caregivers promptly, fostering strong relationships built on trust and mutual respect.
- Served as a trusted resource for colleagues seeking guidance on complex access issues, sharing expertise and offering practical solutions to address challenges.
- Assisted patients in navigating complex insurance plans, helping them maximize their benefits and minimize out-of-pocket expenses.
- Leveraged knowledge of various software platforms to optimize the management of patient information and streamline daily tasks.
- Enhanced data accuracy in patient records through meticulous documentation of access-related information.
- Facilitated communication between providers, patients, and insurance companies to resolve any issues related to coverage or authorization requests effectively.
- Efficiently managed waiting lists for services with limited availability by prioritizing cases based on urgency and need.
- Contributed to a positive work environment by actively participating in team meetings, sharing best practices, and providing constructive feedback when necessary.
- Monitored patient satisfaction, generating valuable feedback to inform ongoing process improvements and enhance the overall experience.
- Improved client access to resources by implementing efficient scheduling and appointment systems.
- Maintained strict confidentiality of sensitive patient data in compliance with HIPAA regulations, safeguarding personal information from unauthorized access or disclosure.
Education
Bachelor of Science - Health Management
University of Minnesota
Crookston, MN05-2023
Associate of Arts -
Eastern Florida State College
Titusville, FL12-2017
Skills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
- Health promotion
- Healthcare team collaboration
- Program leadership
- Program implementation
- Reporting and analytics
- Documentation management
- Mathematics skills
- Data entry skills
Accomplishments
- Achieved increased revenue through effectively helping with insurance verification processes and patient satisfaction.
- Achieved smoother physician enrollment processes by piloting Minnesota Credentialing Collaborative for Physician Enrollment and Verification tasks.
- Collaborated with Residential Life, Counseling Services, Health Services and other departments in the development of various semester health and wellness programs.
- Supervised team of 3 staff members, with joint supervision over 20 staff members.
Extra-Curriculars
- 2 Year Letter Winner at UM-Crookston (Division II Baseball)
- 1 Year Letter Winner at Florida A&M University (Division I Baseball)
- Phi Theta Kappa National Honor Society at Eastern Florida State College
- A.A. Degree Awarded in High School 2017-2018
Timeline
Wellness Coordinator
University of Minnesota Crookston
08.2024 - Current
Voting Coordinator
University of Minnesota Crookston
08.2024 - Current
Access Specialist
Alluma
04.2024 - 08.2024
Patient Access Representative
Riverview Health
Credentialing Enrollment Specialist
Riverview Health
Bachelor of Science - Health Management
University of Minnesota
Associate of Arts -
Eastern Florida State College
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