Zoho CRM
Hi, I’m
Jakob Williams
San Diego,CA
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Energetic and personable sales professional with an entrepreneurial spirit that drives exceptional customer service; Skilled at nurturing positive, long-term client relationships that drive business growth; Ambitious leader who strives to bring the workplace together with a collaborative mindset; Attentive to details with outstanding follow-through; An innovative self-starter and congenial salesperson that stands by a greater morale; Proficient in building relationships, negotiating deals, and closing sales; Passionate about not only growing productive relationships with clients, partners, and team members, but also creating an environment where anybody involved can be relaxed and respected.
Overview
7
years of professional experience
4
years of post-secondary education
Work History
NFTY Machines, Startup
Founder & COO
03.2022 - Current
Job overview
- Built an ecosystem that provides authenticity verification for physical assets and designer products using blockchain technology, smart contract tokens, and cryptographic RFID chips
- Designed and built an investor ready pitch deck and in depth business plan
- Connected with roughly 5 advisors to provide the company with professional guidance during development
- Networked with 20+ professionals in the industry to build relationships with potential partners
Handel’s Homemade Ice CreamPacific Beach, CA
Shift Supervisor
02.2022 - Current
Job overview
- Managed a team of 4-12 people in a fast paced environment
- Assisted in hiring and training over 10 new employees/internal promotions
- Handled over 100 cash deposits and recorded all sales data in Excel
- Ensured labor % was consistently below 20% and that the workflow stayed fast paced and focused by holding all team members accountable to expectations
- Created and maintained a positive work environment by communicating with all other leads, managers and team members in a positive way
- Responded to customer feedback and complaints by replying to reviews and calling upset customers to provide them with compensation ie coupons/gift cards
Sonoma Medicine WheelSanta Rosa, CA
Cultivation Assistant
06.2020 - 10.2021
Job overview
- Assisted in leading a team of 20+ people in the entire process from seed to sale, including: cloning, transplanting, harvesting, curing, hand/machine trimming and packaging
- Conducted daily data logging and analysis to monitor and increase overall health and yield
- Handled and logged all inbound and outbound product with METRC
- Maintained equipment when necessary to assist the cultivation team
- Pruned and manicured about 100 plants throughout entire growth process
CleanAFLas Vegas
B2B Sales Representative
02.2021 - 09.2021
Job overview
- Built rapport with recurring wholesale accounts for over 150 stores
- Managed over 500 leads and accounts in Zoho CRM
- Acquired new stores and distributors on a regular basis by being knowledgeable on over 50 different skus and helped clients make informed decisions
- Improved business relationships by gaining about 80 new clients through showcasing our products at trade shows
- Created invoices and consignment contracts for clients
Hansel VolkswagenSanta Rosa, CA
Used Car Salesman
06.2019 - 05.2020
Job overview
- Built relationships with potential customers to create trust and find the perfect vehicle
- Closed deals on over $1.5M worth of new and used vehicles
- Developed and sustained relationships with over 100 existing customers, building rapport as a personable and trusted representative
- Prepared all necessary forms and contracts to complete the sales process, and assisted the customer in making sure everything was filled out properly
- Prepared customized quotes and answered inquiries regarding products and services
- Increased add-on sales by becoming a master of the store’s inventory, suggesting different items that fit customer needs
- Built knowledge through attending sales training events and conferences to continuously develop skills and gain product knowledge
- Followed up with sales leads, conducting numerous weekly in-person meetings with prospective clients
- Greeted many potential clients in-store daily, responded to online inquiries, helping with purchase decisions, and providing exceptional customer service
StarbucksSanta Rosa, CA
Barista
06.2017 - 04.2019
Job overview
- Advised customers on a variety of 50+ coffee blends, roasts, teas, speciality espresso beverages, and artisanal pastries, offering accurate, detailed information about origin and flavor
- Prepared espresso shots, speciality espresso drinks, and French press, pour over, and drip coffee
- Operated both manual and semi-automatic espresso machines, as well as commercial coffee brewers
- Provided excellent service and recommendations to guests
- Delivered exceptional customer service through extensive menu knowledge
- Maintained inventory and reordered supplies as needed
- Collected payment and handled petty cash
- Maintain a clean, organized working environment
- Followed proper sanitation methods to clean and disinfect kitchen workstations
Education
Montgomery High SchoolSanta Rosa, CA
High School Diploma
08.2015 - 06.2019
Skills
Business Development
undefinedSoftware
VinSolutions
Microsoft G-Suite
Quickbooks
Salesforce Automotive CRM
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Founder & COO
NFTY Machines, Startup
03.2022 - Current
Shift Supervisor
Handel’s Homemade Ice Cream
02.2022 - Current
B2B Sales Representative
CleanAF
02.2021 - 09.2021
Cultivation Assistant
Sonoma Medicine Wheel
06.2020 - 10.2021
Used Car Salesman
Hansel Volkswagen
06.2019 - 05.2020
Barista
Starbucks
06.2017 - 04.2019
Montgomery High School
High School Diploma
08.2015 - 06.2019
Similar Profiles
Jing HuangJing Huang
Customer Service Support at Seeing Machines PTY LTDCustomer Service Support at Seeing Machines PTY LTD
Dipenbhai Rameshbha PatelDipenbhai Rameshbha Patel
QC Inspector at Rima machinesQC Inspector at Rima machines
Marzouq AlshaerMarzouq Alshaer
Computing Consultant / Design Engineers at Saudi Business MachinesComputing Consultant / Design Engineers at Saudi Business Machines
Seung 'Chris' NohSeung 'Chris' Noh
Psychiatric Mental Health Nurse Practitioner at Neighborhood House AssociationPsychiatric Mental Health Nurse Practitioner at Neighborhood House Association
Connor JohnstonConnor Johnston
Technical Business Development Specialist at Sandia National Laboratories - Albuquerque, NMTechnical Business Development Specialist at Sandia National Laboratories - Albuquerque, NM