Jakobe Harmon

• As a sales associate, I provided exceptional customer service by greeting and assisting customers proactively, maintained company merchandising standards, promoted company programs, ensured adherence to safety protocols, fostered inclusivity within the store environment, supported the team across various tasks, and completed additional duties as assigned by management.

As a footwear associate, I assisted customers in finding the perfect shoes to meet their needs, ensuring satisfaction with their purchases. I meticulously managed the store's footwear inventory, maintaining accurate stock levels and presenting merchandise in an appealing and organized manner. With proficiency in sales transactions using the store's computer systems, I processed transactions efficiently while addressing customer inquiries about shoe care, sizing, and materials. Upholding the store's cleanliness and organization standards, I kept the shoe area tidy and clutter-free. Additionally, I stayed informed about current sales promotions and product trends, actively sharing this knowledge with customers and colleagues.