Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hostess
Applebee's Neighborhood Grill & Bar
Chelsea
10.2024 - 04.2025
Provided menus to customers and answered questions regarding menu items.
Assisted servers in bussing tables when needed during busy periods.
Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Ensured compliance with health and safety regulations at all times.
Greeted guests upon arrival and escorted them to their tables.
Provided excellent customer service by addressing customer needs promptly.
Monitored customer satisfaction levels throughout their meal experience.
Assisted in preparing the restaurant for opening and closing shifts.
Communicated clearly with kitchen staff regarding customer orders.
Managed the waiting list, ensuring that all parties were seated in a timely manner.
Maintained a clean and organized dining area.
Performed light cleaning duties, such as wiping down tables or sweeping floors.
Performed regular restroom checks to restock supplies and handle minor cleaning.
Accommodated guests with children and special needs to promote comfortable dining experience.
Managed guest expectations by relaying information regarding hours, wait times, and specials.
Built positive relationships with other front-of-house and kitchen staff.
Cashier
Jacks
Harpersville
04.2024 - 08.2024
Performed other duties as assigned by management.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Issued receipts, refunds, credits or change due to customers.
Greeted customers and answered any questions they had about the store's products and services.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Accepted cash and credit card payments, issued receipts and provided change.
Replenished supplies such as napkins, straws, condiments, trays throughout shift.
Restocked inventory when necessary to maintain sufficient levels at the front counter area.
Ensured compliance with all health regulations related to food handling practices.
Greeted customers, took orders, and provided product information.