Jakson Wilson

• Managed and configured while providing support for networks, servers, encryption, DNS / web / email filtering, hosted exchange mailboxes, antivirus platforms, virtualization platforms, end-user devices, and software for over 20 businesses in a wide range of different industries.
• Performed day-to-day LAN and WAN administration, maintenance and support for Fortinet, Ubiquiti, and Cisco technologies.
• Configured networks for smooth, reliable operation to meet businesses processes and objectives.
• Managed physical, cloud hosted, virtual, and software firewalls to meet businesses software and remote work requirements.
• Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
• Deployed antivirus, security solutions, software, and plug-ins through windows domain environments and other off-site hosted platforms.
• Provided new and improved network, software, and STaaS solutions for medical practices while retaining medical compliances.
• Conducted security assessments and made recommendations for disaster recovery, remote access, network appliances, servers and directory services security.
• Self-managed, prioritized, and supported tier 1-3 for on-site, tickets, and phone support for over 20 businesses.
• Provided businesses with solutions that meet their operating requirements.
• Supervised and trained new technicians.

• Configured and maintained Cisco routers and switches.
• Reorganized MDFs & IDFs to meet new company fiber optic, RJ-45, and RJ-11 wiring standards.
• Managed and supervised external vendors and outdoor wiring contractors.
• Documented multiple project changes.

• Installed and patched Extreme Networks (need to get a copy of original contract to see if I'm allowed to publish technologies) access points at all 38 schools.
• Installed and configured VoIP phones and printers on different VLANs.
• Helped run fiber optic lines from MDFs to outdoor trailer classrooms.
• Installed school system images via PXE boot.
• Maintained current software licenses and patched applications to stay up-to-date with latest features.
• Repaired HP / chromebook desktops and laptops.

• Setup game-clock equipment, baseball fields, basketball goals, etc.

• Supervised umpires and referees to maintain the rules of baseball and basketball

• Filled in for umpires and referees when one or more did not show up

• Handled hostile situations between umpires / referees, coaches, parents / spectators, and players