Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jakuaterua Kapuire

Royse City,TX

Summary

Warehouse professional bringing hands-on experience in optimizing warehouse workflows and ensuring timely order fulfillment. Known for reliability and adaptability, effectively collaborating with team members to meet changing demands. Skilled in inventory management, order picking, and safety compliance.

Overview

9
9
years of professional experience

Work History

Warehouse Clerk

Khols Distribution Center
11.2023 - Current
  • Fulfilling product order invoices
  • Inspecting manufactured products for defects and damage
  • Picking inventory for package assembly
  • Creating shipping labels
  • Loading packages onto delivery trucks for shipping
  • Creating tracking reports
  • Ensuring that regulatory compliance requirements are met
  • Improved warehouse efficiency by accurately receiving, processing, and organizing incoming shipments.

Customer Service Representative

First National Bank Of Texas
07.2020 - 11.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for customers and the company.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Responded to customer requests for products, services, and company information.

Warehouse Associate

Sephora
02.2016 - 04.2020
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.

Education

Associate of Applied Science -

The Community College of Baltimore County
Catonsville, MD

High School Diploma -

Muncie Central H.S
Muncie, IN
06-2003

Skills

  • Warehouse Safety
  • Order picking
  • Unpacking merchandise
  • Receiving

Timeline

Warehouse Clerk

Khols Distribution Center
11.2023 - Current

Customer Service Representative

First National Bank Of Texas
07.2020 - 11.2023

Warehouse Associate

Sephora
02.2016 - 04.2020

Associate of Applied Science -

The Community College of Baltimore County

High School Diploma -

Muncie Central H.S
Jakuaterua Kapuire