Jakub Dziemaszkiewicz
Bristol
Summary
Experienced with program coordination, project management, and stakeholder engagement. Utilizes strategic planning and execution to ensure project milestones are met. Knowledge of fostering team collaboration and enhancing operational processes to achieve optimal results.
Program management professional with robust experience driving impactful initiatives and delivering measurable results. Adept at fostering team collaboration, adapting to evolving requirements, and maintaining solutions-oriented mindset. Skilled in project coordination, strategic planning, and resource allocation, ensuring seamless execution and achievement of objectives. Reliable team player with proven track record of meeting organizational goals.
Diligent advocate with background in program management and coordination. Successfully supported and delivered multiple projects, ensuring timely completion and stakeholder satisfaction. Leveraged organizational and problem-solving skills to improve operational efficiency and team collaboration.
Results-focused program management professional prepared for challenging role. Demonstrated ability to drive project outcomes and support team goals through effective planning and execution. Known for adaptability and fostering collaborative environments. Proficient in stakeholder communication and process improvement.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Program Specialist (HR Liaison)
Veterans Benefits Administration
11.2022 - Current
- Offering management advisory services that focus on guiding leadership in aligning organizational strategic objectives with human resource development initiatives.
- Conducting comprehensive studies to assess management interests and collaborating with staff and managers to create and implement effective policies, procedures, and guidelines that enhance operational efficiency.
- Recommends adjustments to existing processes necessary to optimize workflow across relevant departments.
- Generates and interprets thorough data analysis to identify trends and propose updates or new processes that improves the workflow.
- This involves modifying data mining techniques to incorporate new variables that align with the overall goals of the assigned projects and organizational needs (Feds Feed Families initiative).
- Performs tasks with special projects that encompass new initiatives and outside-of-the-box thinking.
- Provides insights into potential challenges and offers practical solutions to overcome barriers, thereby facilitating timely progress toward strategic objectives.
- Maintains an active role in collaborating with staff in essential segments to support the execution of Strategic Plans and enhance daily office operations.
- These tasks include but are not limited to; monitoring recruitment and classification timelines, offering management strategies to expedite these processes, and utilizing organizational studies to foster staff engagement.
- Regular briefings to Executive Leadership cover hiring actions, attrition rates, and recruitment strategies, ensuring that management is informed about workforce dynamics and can make data-driven decisions to address any identified deficiencies.
Finance Administrative Specialist
Veterans Benefits Administration
04.2022 - 11.2022
- Performs a variety of duties ensuring the quality of work transactions, business processes, and delivery of services needed to carry out a federal government employee compensation program.
- Performs a responsibility for extracting data from various systems to include, but not limited to Finance Administrative System (FAS), Financial Management System (FMS), Defense Civilian Pay System (DCPS), VATAs time keeping system, CAATS, eMPWR, and Remedy.
- Develops automated short-cuts that produce formatted, usable reports for completion of functions, audit reporting requirements and financial record-keeping.
- Performs internal quality assurance audits of internal departments to include VSC and VR&E to provide assurances as to financial integrity and conformance of Federal Laws, and agency regulations and practices.
- Determines/recommends areas in need of improvement and provides the appropriate tools for improvement.
- Reviews high-risk/complex personnel documents for proper application of compensation, regulations and consistency of input for appointments, promotions, pay adjustments, reassignments, awards and separations.
- Responsible for working with other SSD Staff, HR staff, Defense Finance and Accounting Service (DFAS) staff, timekeepers, supervisors, and employees ensuring pay discrepancies are resolved in a timely and efficient manner.
- Evaluates, updates, and distributes instructions, directives, handbooks, desk manuals, program notes, and all other necessary materials which promote the successful operation of the pay compensation of all station employees.
Veteran Service Representative
Veterans Benefits Administration
12.2019 - 04.2022
- A counselor and advocate for VA claimants providing information about a broad range of benefits and assisting with applications for VA benefits and services.
- Counsel Vets and family members regarding benefits available through the VA as well as non-VA benefits available through other agencies.
- Conducts in-person or telephone interviews to provide designated outreach services.
- Also is a legal technician gathering requisite evidence from medical, military, community and other sources to support benefit determinations.
- A decision maker weighing the evidence and applying the controlling laws and regulations.
- A computer systems user who enters appropriate data to generate accurate benefit payments, control pending issues or schedule future actions, and release complete, correct notifications of benefits determinations.
- Is not only competent in the interpretation and application of laws and procedures but is also well-versed in medical principles and terminology and in public relations skills.
- Explain pertinent Laws & Regulations regarding VA benefits.
- Provides counseling to Veterans who are geographically isolated or physically unable to visit a VA facility.
- Obtain necessary information and complete a claim with the Veteran and/or family member present.
- Advise claimants on VA benefits and rights.
- Explain and provide assistance with documents and evidence required to apply for VA benefits.
- Explain reasons for benefit-related decisions made by VA.
- Advises on the right of appeals and assists claimants in making appeals.
- Maintains comprehensive information systems relating to specialized Veteran groups to identify opportunities for improvement.
- Speaks to individuals or groups or otherwise represents the agency on media programs involving matters of interest to Veterans.
- Participates in events and outreach programs and serves as a resource for the Veteran community.
- Provides expert assistance in EMS related filed as the local RO EMS liaison.
Continuous Improvement Project Manager
Marsam Metal Finishing
06.2019 - 10.2019
- Provides training, leadership, subject matter expertise and delivery of continuous improvement practices such as 5S, Lean and Six Sigma.
- Possesses a hands-on approach to problem solving.
- Excels at training and mentoring 40 + employees.
- Creates culture of accountability, communication, problem-solving and cost-effective decision making.
- Remains abreast of industry changes, new technology, equipment, systems and procedures as they relate to improving key operations.
- Manages multiple client assignments, effectively leverages tools, such as lean, six sigma and change management to drive continuous improvement activities to improve operating results.
- Leads operational value stream mapping to improve performance and eliminates constraints.
- Develops new and upgrade existing processes by studying end product requirements; research, design, modifying, and testing methods and tools needed in the process.
- Monitors and follows up on the completion of training and responds to participating organization's questions and concerns.
Operations Manager
Collins Aerospace
05.2017 - 03.2019
- Supports internal and external customers with a high level of customer service by maintaining department standards, ensuring part availability and providing good customer service via the returns process.
- Maintains and improves spare parts stocking strategy with analysts and buyers in order to achieve a same-day shipment rate of 95% or higher, with an inventory level of $70M.
- Oversees production order management with planners; coordinates availability of related production materials.
- Oversees the Price and Availability process; analyzes and updates spare parts pricing.
- Oversees the creation of department key figures and presents to Spare Parts Manager and Senior Staff.
- Organizes and improves the workflow of the shipping process to ensure all responsible parties are well informed and that all shipments arrive complete and in a timely manner.
- Supports the creation and distribution of the customer report card for spare parts related activity.
- Supports the continuous improvement of warranty returns and the returns of critical spare parts; implements standardized processes, creates awareness with internal and external customers about the importance of timely returns.
- Oversees and promotes the exchange program.
- Maintains Lean standards in Buyer and Returns area; holds daily team meetings.
- Responsible for interviewing, hiring, training and coaching of employees.
- Knowledgeable on headcount allocation and disbursement with budgetary implications.
- Responsible for motivating, rewarding and issuing performance reviews to employees to promote employee growth and therefore the business unit and company.
- Responsible for addressing complaints, problem-solving and disciplining of employees to include suspension and termination.
- Extensive Union environment experience with labor bargaining and dispute resolution exposure.
- Union bargaining exposure regarding expansion of paygrades within business units.
Veteran Service Officer
Disabled American Veterans (DAV)
07.2013 - 05.2017
- Counsel veterans on benefits they may be entitled to and direct or refer them to the correct professional services in the community, VBA or VHA.
- Respond to Veterans Affairs letters; prepare a variety of correspondence as necessary while providing guidance on the veteran's approach to the VBA when requesting benefits.
- Assisted in Individual Unemployability claims for veterans who face significant barriers to employment that maybe pertaining to mental illness such as PTSD, bipolar disorder, major depressive disorder.
- Attend community events and share information on the various veteran programs in the county.
- Attend speaking engagements and talk on behalf of the Connecticut DAV State Department.
- Develop and implement special projects corresponding to outreach and community relations.
- Built interrelationship with veterans while aiding when participating in mentioned events which created a therapeutic bond with clients and the community.
- Counseled persons currently in the armed forces concerning family allotments, hardship status, disability provisions, and other armed forces benefits.
- Encouraged veterans and active duty personnel to express their accounts to the VBA as honestly and truthfully as possible.
- Assist pensioned veterans and widows in completing their annual income and medical expense reporting requirements.
- Visit social services offices, law enforcement agencies, various local human services offices, regional Veterans Benefits Administration (VBA) offices, and state institutions to render advice and assistance to veterans.
- Assist widows and widowers in securing Department of Veteran Affairs death benefits.
- Advise veterans on home loans and assist them in obtaining Certificates of Eligibility.
- Assist in supervising all administrative matters in Connecticut DAV Office, including donation report preparation, general ledger monitoring, scheduling, and personnel matters.
- Confer with various medical center committees related to activities pertaining to Health Information Management System (HIMS) and other Health Insurance Portability and Accountability Act (HIPAA) related matters.
- Participate in conferences with veterans' organizations and federal and state officials on matters affecting the welfare of veterans and veterans benefit programs; review literature, documents or news reports to enhance and maintain knowledge of state and federal legislation affecting veterans benefit programs.
- Make oral presentations to church, civic, business and school groups, as requested, on topics pertaining to veterans' affairs further solidifying a bond with the veteran community.
- Prepare monthly and quarterly reports for presentation to Center Service Manager, Regional Office Director, Medical Center Director and Medical Center Administrative Staff.
- Analyze, interpret and trend findings of current veteran related service data.
- Develop and maintain collaborative relationships with Physicians, Service Chiefs, medical center staff, and VBA staff.
- Act as subject matter expert and consultant on all issues related to the understanding and interpretation of operating standards to include but not limited to health information and claim processes.
- Assist in day-to-day management of personnel and administration of assigned functions.
- Train assigned personnel such as chapter service officers in HIPAA regulations and medical information interpretation as well as teach the right approach to be used with veterans suffering from trauma or other severe mental handicaps to include but not limited mental illness, traumatic brain injury and other complicated invisible wounds.
- Maintain ability to understand computerized patient record data systems.
- Understand principles of evidence-based recovery model.
- Was responsible for liaison activities with the Pension Maintenance Center staff for Committee on Waivers and Compromises (COWC) and worked with reporting member for waivers under the jurisdiction of the VA Regional Office to resolve financial burdens amongst the veteran population.
- Worked as a liaison which advised staff members and clients on determining courses of action on accounting processes and procedures, payment functions, financial audits and related laws and regulations.
- Became Union President for Disable American Veterans Organization leading the NSO Corp with labor related matters.
- Navigated and negotiated terms of employment as well other matter related to the welfare of NSO's in their field operations capacity.
- Maintained open communications with management leadership to preserve labor balance within the organization.
- Introduced and implement new policies regarding field maintenance of equipment used during outreach therefor furthering the mission of DAV and overall well being of the NSO corp.
Book Keeper/Accountant
General Equities, Inc.
04.2010 - 07.2013
- Developed database system to account for financial transactions by establishing a chart of accounts defining bookkeeping policies and procedures.
- Maintained subsidiary accounts by verifying, allocating, and posting transactions.
- Balanced subsidiary accounts by reconciling entries.
- Maintained general ledger by transferring subsidiary account summaries.
- Balanced general ledger by preparing a trial balance; reconciling entries.
- Maintained historical records by filing documents.
- Prepared financial reports by collecting, analyzing, and summarizing account information and trends.
- Studied and complied with federal, state, and local legal requirements; filed reports; advised management on needed actions.
- Contributed to team effort by accomplishing related results as needed.
Operations Specialist/Sergeant
U.S. Army Reserves 405th reserve Brigade
08.2006 - 08.2009
- Designed and developed project plans to implement new policies, programs and initiatives, and operating processes of strategic significance to the unit.
- Organized and coordinated implementation of project plans to ensure compliance with overall strategic plans, goals and unit objectives, as well as maintenance of optimal operating efficiency within the unit.
- Assisted in, established, and implemented short and long term goals and objectives to ensure that projects were successfully completed in a timely and cost-effective manner, and that the end product was consistent with initial requirements.
- Researched and analyzed best methods and practices relative to achievement of specified unit goals and operating objectives; designed and developed alternative systems and procedures, as appropriate to the objectives of the unit.
- Developed and drafted proposals and collaborative agreements for new and revised strategic policies, programs, and operating procedures, ensuring compliance with University, state, and federal laws, regulations, policies, and guidelines.
- Developed, prepared, and presented program reports; maintained comprehensive program records and statistical information.
- Consulted, interacted, and collaborated with faculty, other internal and external staff, and consultants to facilitate the successful implementation of new or revised policies, programs, and procedures, and to ensure the implementation and administration of program objectives.
- Oversaw one or more core operational or programmatic activities for the operating unit, as individually specified by unit leadership.
Assistant supervisor/sales representative
Wireless Connection, LLC.
09.2005 - 07.2008
- Taught and supported other team members.
- Hired and trained new employees for the sales floor.
- Maintained and monitored store inventory.
- Ensured that the store was clean, safe and presentable for customers.
- Greeted and assisted customers as necessary when other sales associates were busy.
- Conducted regular audits of the store's physical and practical condition to ensure quality.
- Maintained product levels appropriately.
- Interacted with the public via community interactions, telephone contact, and in-store presence.
- Processed sales when necessary.
- Generated and reviewed daily sales report.
- Formerly American Cellular, LLC an AT&T subsidiary
Team supervisor
U.S. Army, 2nd Battalion 87th Infantry
12.2001 - 05.2005
- Assessed training needs through interviews with several employees, and consultation with managers, instructors, or customer representatives.
- Designed, planned, organized, and directed orientation and training programs for employees and leadership.
- Offered specific training programs to help workers maintain or improve job skills and effectiveness.
- Presented information using a variety of instructional techniques and formats, such as role playing, simulations, team exercises, group discussions, videos, and lectures.
- Obtained, organized, and developed training procedure manuals, guides, and course materials, such as handouts or visual materials.
- During combat operations, supervised and coordinated the activities of several team members while operating and maintaining weapons and equipment worth $80,000.
- Excelled in leading others in ground operations during Operation Enduring Freedom.
- Prepared and wrote reports of investigations and daily activities such as equipment, weapons, and property damage.
- Interviewed and interrogated prisoners regarding information of enemy activities.
Education
Master's - Business Administration in Business Analytics
Central Connecticut State University
New Britain, CT12.2024
Bachelor of Science - International Business Management & Human Resource Management
Central Connecticut State University
New Britain, CT12.2011
Associate of Business Administration -
Tunxis Community College
Farmington, CTSkills
- Microsoft Suite
- Microsoft Word
- MS Excel
- MS Outlook
- Finance systems
- Time Keeping systems
- VBMS
- SEP
- CAPRI
- MAPD
- SHARE
- Polish language
- Slavic languages
- Program management
- Data analysis
- Policy development
- Process optimization
- Lean Six Sigma
- Strategic planning
- Workflow improvement
- HR liaison services
Certification
Six Sigma Green Belt
Languages
Polish
Native or Bilingual
Timeline
Program Specialist (HR Liaison)
Veterans Benefits Administration
11.2022 - Current
Finance Administrative Specialist
Veterans Benefits Administration
04.2022 - 11.2022
Veteran Service Representative
Veterans Benefits Administration
12.2019 - 04.2022
Continuous Improvement Project Manager
Marsam Metal Finishing
06.2019 - 10.2019
Operations Manager
Collins Aerospace
05.2017 - 03.2019
Veteran Service Officer
Disabled American Veterans (DAV)
07.2013 - 05.2017
Book Keeper/Accountant
General Equities, Inc.
04.2010 - 07.2013
Operations Specialist/Sergeant
U.S. Army Reserves 405th reserve Brigade
08.2006 - 08.2009
Assistant supervisor/sales representative
Wireless Connection, LLC.
09.2005 - 07.2008
Team supervisor
U.S. Army, 2nd Battalion 87th Infantry
12.2001 - 05.2005
Bachelor of Science - International Business Management & Human Resource Management
Central Connecticut State University
Master's - Business Administration in Business Analytics
Central Connecticut State University
Associate of Business Administration -
Tunxis Community College