Jakub Skrzyniarz
Dental Field
Brooklyn,NY
Summary
Multifaceted Clinical, Digital, and Learning & Development Leader with over 20 years of experience driving innovation in restorative and implant dentistry. Combines deep technical expertise in Digital Dentistry workflows with a passion for team leadership, patient experience, and operational excellence. Known for uniting precision technology with human touch — enhancing patient experience, clinical outcomes, and workflow efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Clinical Manager & Digital Dentistry/Lab Coordinator
ADVANCED IMPLANT & COSMETIC DENTISTRY (AICD)
04.2024 - Current
- Lead all digital dentistry operations including TRIOS 6 scanning, CBCT imaging, digital smile design, and dental photography.
- Coordinate treatment workflows, patient scheduling, and case sequencing between doctors, patients, and partner labs.
- Oversee all lab prescriptions and case tracking, ensuring precision, quality control, and timely turnaround.
- Assist chairside in complex implant surgeries and full-mouth reconstructions
- Train and mentor clinical staff in digital scanning, sterilization, and workflow efficiency.
- Maintain operational readiness and oversee clinical equipment and OSHA compliance.
- Strengthen patient trust through transparent communication and personalized care delivery.
- Streamlined digital workflow for improved accuracy and reduced turnaround times.
- Elevated patient satisfaction scores through seamless coordination and compassionate service.
- Enhanced efficiency of cross-departmental collaboration through improved protocols.
Digital Lab Technician, Technical Customer Support, & Learning and Development Manager
Cayster/BioDental Sciences/NYCDRS
09.2016 - 01.2024
- Designed and fabricated digital restorations using advanced CAD/CAM systems for nationwide dental clients.
- Provided high-level technical support and troubleshooting for digital workflows, scanners, and laboratory integrations.
- Developed and led comprehensive training programs for dental professionals, labs, and internal staff on 3Shape, exocad, and workflow management.
- Served as a level-three escalation lead for complex digital cases and software-related challenges.
- Created educational materials and learning paths to support adoption of new digital systems and reduce support backlog.
- Partnered with R&D and client success teams to improve product performance and user experience.
- Implemented new training modules that improved onboarding efficiency and user proficiency.
- Increased client satisfaction and reduced remake rates through refined design processes.
- Recognized for bridging technology, clinical insight, and education to enhance overall service delivery.
Education
High School Diploma -
High School of Art And Design
New York, NY05.2005
Some College - Applied Psychology
Brooklyn College (CUNY)
Brooklyn, NY05.2008
Skills
- Digital Dentistry & CAD/CAM Scanning and Design
- CBCT Imaging & Digital Radiography
- Patient Experience & Care Coordination
- Lab Communication & Case Management
- Workflow Optimization & Operations Leadership
- Implant Surgery & Full-Arch Reconstruction Assistance
- Staff Training, Development & Onboarding
- Learning & Development Program Design
Certification
- Certified TRIOS 3Shape Trainer
- Continuing Education/Certifications in Digital Dentistry, Implantology, and Leadership Development
LANGUAGES
English – Fluent
Polish – Native/Bilingual
ADDITIONAL INTERESTS
Public speaking as well as teaching, art and design, sports (football, basketball, soccer, volleyball, swimming, tennis, ping pong), karaoke enthusiast, and creative projects that merge technology, communication, and aesthetics.
Timeline
Clinical Manager & Digital Dentistry/Lab Coordinator
ADVANCED IMPLANT & COSMETIC DENTISTRY (AICD)
04.2024 - Current
Digital Lab Technician, Technical Customer Support, & Learning and Development Manager
Cayster/BioDental Sciences/NYCDRS
09.2016 - 01.2024
High School Diploma -
High School of Art And Design
Some College - Applied Psychology
Brooklyn College (CUNY)