Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JAKWAN REED

Tempe,Az

Summary

Dedicated customer service professional with a strong understanding of service delivery. Proven ability to handle multiple tasks simultaneously. Committed to fostering and maintaining professional relationships to drive business results and increase profitability.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cultivation

Shango
10.2022 - Current
  • Won Employee of the month in March 2023
  • Monitor and manage crops to ensure quality standards are met
  • Implement and maintain integrated pest management strategies
  • Inspect crops regularly to identify signs of disease or other problems
  • Perform soil testing to ensure soil fertility and health
  • Participate in training and development activities to stay current on best practices for cannabis cultivation

Sales Associate

All Good Smokeshop
09.2020 - 08.2022
  • Increased sales by 20% through marketing online
  • Train new hires on sales processes, customer service, and POS systems
  • Processed over 100 customer transactions daily in a fast paced retail environment
  • Assisted in stocking shelves, organizing merchandise, and setting up displays
  • Balanced daily cash drawer and receipts
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.

Order Filler

Walmart Distribution Center
05.2016 - 08.2020
  • Hand picked items of different weights and shapes and organized on pallet jack
  • Load and unload trailers with pallet jack
  • Trained on forklift
  • Reduced fulfillment errors by using RF scanners to quickly pick items.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Followed safety protocols to minimize workplace accidents.

Education

High School Diploma -

Maricopa Highschool
Maricopa, AZ
08.2020

Skills

  • Attention to Detail
  • Forklift Operation
  • Quality Control
  • Sales Techniques
  • Customer Assistance

Certification

  • Certified Forklift
  • Facility Agent License

Timeline

Cultivation

Shango
10.2022 - Current

Sales Associate

All Good Smokeshop
09.2020 - 08.2022

Order Filler

Walmart Distribution Center
05.2016 - 08.2020

High School Diploma -

Maricopa Highschool

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JAKWAN REED