Jakyia Vance

•Schedule appointments, coordinate referrals to specialists, and ensure timely access to medical services.

•Assist with administrative tasks, including data entry, filing, and office organization.

• Ensured compliance with regulatory standards and guidelines by maintaining up-to-date knowledge of industry policies and mandates.

•Inputting data into databases, updating records, and ensuring information is accurate and up-to-date.

•Greeting visitors, answering phone calls, and directing inquiries to appropriate staff members.

•Contributing to special projects or initiatives by conducting research, compiling information, or providing logistical support.

•Managing calendars, scheduling appointments, and coordinating meetings.

•Handling incoming calls, routing them to the correct individuals, taking messages, and providing information to callers as needed.

•Assisting with administrative tasks such as filing, photocopying, and faxing documents.

•Expanded clientele through effective marketing strategies and building lasting relationships.

•Responsible for accounting, hiring, purchasing, advertising, scheduling, and providing a cooperative work environment ensuring high quality customer service.

•Developed and implemented business plans to retain clients while working to make changes that would appeal to a new clientele base.