Jakyla Lomax

• Offered guests positive experiences to promote loyalty and bring in repeat business.
• Identified health scenarios that required more skilled care or knowledge.
• Practiced routine procedures and maintained health code rules and regulation.
• Provided clean, high-quality work at all times.
• Used photographs and sketches from customers to develop ideas.
• Maintained areas neat and clean and equipment sanitized.
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
• Addressed inquiries, resolved customer issues and managed customer relations.
• Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.

• Worked closely with team leads to ensure all department needs were met in a timely and professional manner.
• Loaded and unloaded freight from trucks using pallet jacks and forklifts.
• Checked shelves in department to determine replenishment needs.
• Followed instructions to properly arrange merchandise items.
• Communicated effectively with supervisors about any issues related to freight handling operations.
• Assessed floor displays to restock merchandise.
• Identified and quickly handled spill clean-up.
• Reset merchandise throughout assigned section to give shelves and racks professional appeal.
• Removed expired and overripe items to provide freshest options and eliminate health risks.
• Managed orders by pulling items from designated areas within the warehouse.
• Picked up boxes and related trash from sales floor.
• Monitored stock levels in order to anticipate future needs for additional supplies or materials.
• Updated products with new pricing or temporary promotion signs to increase sales.
• Stocked shelves with merchandise to ensure availability of products for customers.
• Faced products on shelves and displays to meet company policies.
• Stocked shelves with newly arrived products.
• Stocked shelves with new merchandise and checked for outdated or damaged items.
• Maintained neat, safe and orderly workspace to prevent accidents and injuries.
• Lifted materials of varied weights on regular basis.
• Packed boxes for shipment using appropriate packing materials.
• Maintained accurate inventory levels through regular stock checks.
• Packed and unpacked items, checking breakables before stocking on shelves.
• Used RF scanner to pick items from bins and complete orders.
• Utilized RF Scanner to scan barcodes on incoming and outgoing shipments as required.
• Utilized RF scanner for inventory control purposes.
• Utilized RF scanner technology to accurately process orders for shipping and receiving purposes.

• my daily tasks consist of receiving all trucks and pallets with a pallet jack, scanning them in with a tc40, opening up the boxes with a box cutter, sorting them onto conveyances. signing for all deliveries , processing freight claims and damages that have to be shipped back to vendors. up kept backstock and replenishing merchandise that can go back on the salesfloor.
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• Organized storage areas to maximize movement and minimize labor.
• Investigated inventory discrepancies to maintain recordkeeping validity.
• Compared shipment contents with paperwork to support inventory accuracy and records management.
• Liaised with vendor representatives to rectify damages and shortages.
• Maintained clean work area that adhered to strict safety standards.
• Routed received merchandise to proper storage areas according to product specifications.
• Identified and reported inventory discrepancies to supervisor with recommendations for correction.
• Checked accuracy of cargo manifests against purchase orders, identifying errors before invoices entered system.
• Operated lift and hand trucks to transfer materials to and from target areas.
• Packed, sealed or affixed postage to prepare materials for shipping.
• Delivered or routed materials to departments using hands, conveyor or sorting bins.
• Used vendor knowledge to determine shipping procedures, routes and rates.

• Provided exceptional service to high volume of daily customers.
• Operated POS terminals to input orders, split bills and calculate totals.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Greeted customers, answered questions and recommended specials to increase profits.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Occasionally helping behind bar.
  

I began as a grocery stock member. In this position my daily tasks consisted of unloading trucks and sorting the merchandise onto conveyances by department. Stocking freight on salesfloor and zoning to upkeep department cleanliness. Within a few months I was promoted to photo booth/ Electronics department manager. There I was in charge of making sure all photos were developed and all question and concerns were answered, tending to self serving kiosks, activating all phones and phone cards, selling gaming equipment.

• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Trained new team members in cash register operation, stock procedures and customer services.
• Helped customers find specific products, answered questions and offered product advice.
• Answered incoming telephone calls to provide store, products and services information.
• Engaged customers in friendly, professional dialogue to determine needs.
• Collected payments and provided accurate change.
• Worked with fellow sales team members to achieve group targets.

• Here I had the responsibilities of entering customer account info and updating payment plans and charts. Also outbound calls to customers making sure they were satisfied with their current plan and subscriptions. I also had duties of entering employee payroll information. I worked these two jobs between my last year of high school until I relocated for college.
• Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
• Maintained database by entering new and updated customer and account information.
• Reviewed, corrected or deleted data, verifying customer and account information.
• Reviewed and updated account information in company computer system.

• I had the duties and responsibility of being the first face people saw when they came through the door, that entails me greeting and seating the customers, handling all questions and concerns, and taking drink orders as well as handling to go orders and ringing up transactions.
• Answered telephone to provide dining information and take reservations.
• Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
• Stayed attentive to server availability and table turnover to quickly seat guests.
• Accommodated guests with children and special needs to promote comfortable dining experience.
• Helped restaurant staff set up small and large events to coordinate smooth execution.