To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Direct Support Professional
Catholic Charities Disabilities Services
Albany, NY
08.2021 - Current
Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Monitored clients' overall health and well-being and noted significant changes.
Assisted disabled clients to support independence and well-being.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Gained extensive knowledge in data entry, analysis and reporting.
Direct Support Professional
Center For Disabilities Services
Troy, Ny
08.2021 - 07.2022
Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
Established strong relationships with local community resources to connect clients with additional supports as needed.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Server
The Pines At Heartwood Assisted Living Program
Troy, NY
06.2017 - 08.2020
Answered customers' questions, recommended items, and recorded order information.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Worked well in a team setting, providing support and guidance.
Proved successful working within tight deadlines and a fast-paced environment.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Gained strong leadership skills by managing projects from start to finish.
Managed time efficiently in order to complete all tasks within deadlines.