Jakysha Wyatt
Florissant,MO
Overview
17
17
years of professional experience
1
1
Certification
Work History
Bank Compliance Analyst
Stifel
07.2022 - 08.2024
- Provided support to lines of business for BSA/AML-related issues, stayed current with changes regarding BSA/AML, OFAC, and the Patriot Act; determined the effect of such laws and regulations on Bank Policies, procedures, and practices, performed periodic reviews of written policy, program and recommended changes, reviewed collected information during regulatory examinations and internal or external audits for completeness and accuracy, learned and utilized our FINRA system and the other internal company's systems, submitted information to other federal regulators.
- Reviewed customer’s transactions and any data for potential risks or any discrepancies that may have been found.
- Gathered Information, engaging with banking relations managers to obtain any additional customer information.
Senior Securities Operations Representative
Wells Fargo
12.2021 - 06.2022
- Received, reviewed, and approved or rejected service requests in Smart Station related to asset movement of clients' brokerage accounts
- Met performance delivery on performance metrics and service level agreements, achieved effective risk management through compliance to policy & procedure, completed daily deliverables, and supported inbound calls for Investment Contact Center.
Collections Representative/ Mortgage Loan Processor
U.S. Bank
02.2015 - 09.2020
- Assisted customers with trying to bring their credit card balances to a zero by providing them with programs that fit their financial situations, provided excellent customer service, reviewed time-sensitive documents, collected and handled a high call volume, answered customer's questions regarding their mortgage loan applications.
Assistant Property Manager
Victorian Village
01.2011 - 12.2014
- Managed prospects via phone, email and in person, entered all traffic into Yardi, scheduled tours for featured apartments, processed applications for approvals, secured new residents' signatures on appropriate paperwork, and maintained professionalism when approached with resident complaints.
Staffing Recruiter Manager
Surge Staffing
12.2010 - 01.2011
- Interfaced with clients requiring staffing services, sourced resumes, interviewed candidates, followed up with clients to evaluate temp employees' performance, and coached employees bi-weekly.
Customer Service Representative
QC Holdings
01.2008 - 12.2010
- Provided excellent customer service, handled billing and clerical tasks, assisted customers in person and via telephone, and earned management trust by serving as key holder.
Education
High School Diploma -
Ritenour Senior High School
St. John, MO05.2009
Skills
- Smart Station
- Beta
- Risk Management
- Compliance Management
- OSINT
- Analytical Skills
- Attention To Detail
- Information Gathering
- Excellent Typing & keyboard skills
- Microsoft Excel
- Data Entry
- HR Support
- Administrative Work
- Creative problem solver
- Leadership
- Payroll
- Accounts Payable
- Operations Support
- Banking
- Exceptional communications skills
- Financial services industry
- Respond to escalations and or complex issues in a timely manner
- Mortgage loan Processor
- SAP (4 years)
- Auditing
Certification
Driver's License
Timeline
Bank Compliance Analyst
Stifel
07.2022 - 08.2024
Senior Securities Operations Representative
Wells Fargo
12.2021 - 06.2022
Collections Representative/ Mortgage Loan Processor
U.S. Bank
02.2015 - 09.2020
Assistant Property Manager
Victorian Village
01.2011 - 12.2014
Staffing Recruiter Manager
Surge Staffing
12.2010 - 01.2011
Customer Service Representative
QC Holdings
01.2008 - 12.2010
High School Diploma -
Ritenour Senior High School