Jala Aum

· Spearheaded talent acquisition efforts for the Virtual Assistant Call Center, utilizing ATS software to source and recruit skilled professionals nationwide.

· Utilized advanced recruitment strategies and applicant tracking systems to attract high-performing Virtual Assistants for seamless team integration.

· Conducted rigorous candidate assessments and interviews to select exceptional individuals with the necessary expertise and adaptability.

· Developed and implemented targeted recruitment campaigns to increase candidate applications and improve hiring outcomes through ATS-driven processes.

· Collaborated closely with hiring managers to optimize the ATS-powered candidate selection process, meeting unique departmental needs effectively.

· Established strong employer branding initiatives with ATS keywords to position WebMax as an employer of choice in the virtual assistant service industry.

· Acted as a talent advisor, leveraging ATS data to provide valuable insights to management and HR teams for talent retention and engagement strategies.

· Ensured a positive candidate experience by tailoring ATS-driven communication throughout the recruitment journey.

· Organized and conducted virtual job fairs and recruitment events with ATS-integrated systems to showcase WebMax as a leading employer in the virtual assistant sector.

· Contributed to the continuous improvement of ATS-optimized recruitment practices through data-driven analytics and market trends.

• Developed communication and marketing plan and leveraged talent acquisition tools, resources, and campaigns to source and attract top talent.

· Spearheaded end-to-end talent acquisition efforts for a leading realtor leads company, successfully recruiting top sales representatives, Chief Marketing Officer (CMO), bookkeeper, accounts manager, and Virtual Assistant (VA) call center agents.

· Conducted comprehensive candidate sourcing, screening, and interviews, ensuring the selection of highly qualified individuals who aligned with the company's values and objectives.

· Streamlined the recruitment process by implementing innovative strategies and utilizing applicant tracking systems, resulting in efficient candidate matching and reduced time-to-hire.

· Nurtured strong candidate relationships throughout the recruitment journey, providing a positive candidate experience and fostering long-term engagement.

· Led onboarding and training programs for newly hired team members, facilitating their seamless integration into their respective roles and the company culture.

· Ensured compliance with all relevant employment laws and regulations, meticulously handling documentation and maintaining a high level of confidentiality.

· Developed and documented comprehensive procedures for various recruitment, onboarding, and training processes, optimizing efficiency and consistency.

· Collaborated closely with department heads and hiring managers to understand specific talent needs, tailoring recruitment strategies to meet diverse requirements.

· Cultivated strong employer branding initiatives to position Top Leads VA as an employer of choice within the competitive real estate industry.

· Conducted regular data analysis on applicant tracking systems, leveraging insights to drive data-informed talent acquisition decisions and retention strategies.

• Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress.

• Executed full-cycle talent acquisition functions, encompassing sourcing, identifying, attracting, securing, and onboarding top-tier talent via traditional and internal recruiting processes
• Collaborated closely with hiring managers and HR business partners to comprehend talent needs and craft effective recruitment strategies to attract and retain the best candidates
• Expertly utilized social media, job boards, and other recruitment channels to build an extensive pipeline of qualified candidates
• Conducted comprehensive initial screening of candidates to assess qualifications, cultural fit, and interest in the role and organization, ensuring an efficient and effective recruitment process
• Coordinated and facilitated the interview process, scheduling appointments and providing timely feedback to both candidates and hiring managers
• Skillfully negotiated and extended job offers, ensuring competitive compensation
• Established dashboard metrics to benchmark performance standards and set goals for processing new recruits, thereby enabling data-driven decision-making
• Conducted training for HR business partners and hiring managers on proper interview techniques compliant with federal, state, and local laws and regulations
• Strategically led vendor selection and negotiated terms for additional recruiting resources as a member of HR Leadership
• Devised and executed plans to drive productivity improvements, enabling the team to deliver on hiring goals consistently
• Contributed to the development and execution of retention and engagement programs to support business objectives
• Operated and maintained applicant tracking and candidate management systems.
• Scheduled and conducted 20 interviews each week.
• Conducted 8 recruiting events to grow passive talent pipeline to prepare for future hiring needs.