Maintained regular communication with clients and vendors via phone and CRM systems to provide updates on delivery schedules and address any arising issues or concerns throughout the shipping process
Generated domestic and international shipping documents, ensuring that packages were sent to correct locations and that all required customs forms and other paperwork were completed accurately and on time
Schedule shipment for services such as Import, Export, NFO, LTL, FTL, Courier, Domestic and International express s,all package through FedEx and UPS.
Maintained detailed records of all logistics activities, including inventory management, shipping and receiving documentation, and compliance with regulatory requirements
Gathering information on clients' daily shipments and analyzing the data to generate comprehensive reports.
Field Operations Specialist
Mercury Business Services
New York, NY
08.2022 - 05.2023
Ensured all packages were properly labeled and sealed.
Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
Generated domestic and international shipping documents, ensuring all required customs forms and other paperwork are accurate.
Updating company ERP system to ensure client information and invoices are up to date and accurate.
Document Imaging Specialist
Florida State University
Tallahassee, FL
05.2017 - 03.2020
Verified the appropriateness of image quality against company standards, ensuring that scanned documents were clear, accurate, and legible
Received, organized, and prioritized documents for scanning purposes, ensuring that documents were handled securely and efficiently
Filed and organized physical documents after scanning was complete, ensuring that physical records were properly stored and maintained for future reference
Utilized Adobe PDF and Microsoft Office to scan and clean up project documents, ensuring that documents were properly formatted and presented to meet organizational standards
Reported to superiors for other administrative duties, such as distributing mail and replenishing office supplies, ensuring that administrative needs were met and that the department ran smoothly.
Administrative Assistant
Florida State University
Tallahassee, FL
05.2016 - 05.2017
Answered a multi-line phone system, routed calls, and delivered messages to staff and visitors, ensuring that communication was clear, accurate, and timely
Executed a record filing system to improve document organization and management, ensuring that records were properly classified, indexed, and archived for easy retrieval and analysis
Sorted and distributed office mail and recorded incoming shipments for corporate records, ensuring that incoming correspondence and packages were handled promptly and efficiently
Restocked supplies and placed purchase orders to maintain adequate stock levels, ensuring that staff had the resources they needed to perform their duties effectively.