Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jay Durham

Brooklyn,NY

Overview

8
8
years of professional experience
1
1
Certification

Work History

Logistics Guide

Mercury Business Services
New York, NY
05.2023 - Current
  • Maintained regular communication with clients and vendors via phone and CRM systems to provide updates on delivery schedules and address any arising issues or concerns throughout the shipping process
  • Generated domestic and international shipping documents, ensuring that packages were sent to correct locations and that all required customs forms and other paperwork were completed accurately and on time
  • Schedule shipment for services such as Import, Export, NFO, LTL, FTL, Courier, Domestic and International express s,all package through FedEx and UPS.
  • Maintained detailed records of all logistics activities, including inventory management, shipping and receiving documentation, and compliance with regulatory requirements
  • Gathering information on clients' daily shipments and analyzing the data to generate comprehensive reports.

Field Operations Specialist

Mercury Business Services
New York, NY
08.2022 - 05.2023
  • Ensured all packages were properly labeled and sealed.
  • Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
  • Generated domestic and international shipping documents, ensuring all required customs forms and other paperwork are accurate.
  • Updating company ERP system to ensure client information and invoices are up to date and accurate.

Document Imaging Specialist

Florida State University
Tallahassee, FL
05.2017 - 03.2020
  • Verified the appropriateness of image quality against company standards, ensuring that scanned documents were clear, accurate, and legible
  • Received, organized, and prioritized documents for scanning purposes, ensuring that documents were handled securely and efficiently
  • Filed and organized physical documents after scanning was complete, ensuring that physical records were properly stored and maintained for future reference
  • Utilized Adobe PDF and Microsoft Office to scan and clean up project documents, ensuring that documents were properly formatted and presented to meet organizational standards
  • Reported to superiors for other administrative duties, such as distributing mail and replenishing office supplies, ensuring that administrative needs were met and that the department ran smoothly.

Administrative Assistant

Florida State University
Tallahassee, FL
05.2016 - 05.2017
  • Answered a multi-line phone system, routed calls, and delivered messages to staff and visitors, ensuring that communication was clear, accurate, and timely
  • Executed a record filing system to improve document organization and management, ensuring that records were properly classified, indexed, and archived for easy retrieval and analysis
  • Sorted and distributed office mail and recorded incoming shipments for corporate records, ensuring that incoming correspondence and packages were handled promptly and efficiently
  • Restocked supplies and placed purchase orders to maintain adequate stock levels, ensuring that staff had the resources they needed to perform their duties effectively.

Education

Bachelor of Arts - Music

Florida State University
05.2022

Skills

  • Data Entry
  • CRM Knowledge
  • Administrative Support
  • Logistics Coordination
  • Shipment Tracking

Certification

07/01/23, IACSSP Change 7 TSA Training

Timeline

Logistics Guide

Mercury Business Services
05.2023 - Current

Field Operations Specialist

Mercury Business Services
08.2022 - 05.2023

Document Imaging Specialist

Florida State University
05.2017 - 03.2020

Administrative Assistant

Florida State University
05.2016 - 05.2017

Bachelor of Arts - Music

Florida State University

07/01/23, IACSSP Change 7 TSA Training

Jay Durham