Jala Ferguson
Orangeburg,SC
Summary
As a licensed cosmetologist with a knack for fostering client relationships and a high rate of customer returns, I excel in creative hairstyling and maintaining stringent sanitation standards. At my self-employed venture, I leveraged social skills and professional ethics to enhance client satisfaction, demonstrating my commitment to excellence in the beauty industry.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cosmetologist
Self-employeed
03.2022 - 12.2024
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Maintained a clean environment by keeping area, tools and equipment clean and sanitize for clients.
- Assessed customer hair texture, treatment history, and desired outcome to determine services required.
- Developed creative techniques to provide clients with latest hairstyles.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Cashier
Hardees
12.2016 - 08.2017
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
Orangeburg-Wilkinson High School
Orangeburg, SC06-2018
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Professionalism and ethics
- Clear communication
- Sanitation practices
- Relationship building
- Anatomy
Certification
- Cosmetology License - [State] Board of Cosmetology.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Cosmetologist
Self-employeed
03.2022 - 12.2024
Cashier
Hardees
12.2016 - 08.2017
High School Diploma -
Orangeburg-Wilkinson High School