Jala Gaines
Chester,VA
Summary
Seasoned director plans and directs different types of student-centered and faith-based services. Well-versed in organizing activities and overseeing operations. Over 8 years of progressive experience in religious institutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Children's Ministry Coordinator
Cornerstone Assembly Of God
Chester, VA
08.2022 - 10.2022
- Assistant managed and upgraded K-12 educational program.
- Directed pre-school, toddler and infant services to provide comprehensive family support.
- Sourced, modified and prepared class curricula and targeted lesson plans based on subject matter requirements.
- Analyzed revenue and program cost data to determine budget priorities.
- Trained and supervised ministry volunteers.
- Prepared, coordinated and distributed information about yearly schedule of activities and classes.
- Identified and recruited potential volunteer workers.
- Delivered constructive feedback on children to parents and guardians and informed of any disciplinary issues.
- Worked with directors and board members to develop lesson plans and special events for children.
- Managed projects from procurement to commission.
- Identified plans and resources required to meet project goals and objectives.
Executive Administrative Assistant
Covenant Faith Church Of God
Chicago, Illinois
08.2021 - 01.2022
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and updated schedules for executives.
- Used software to coordinate meetings, appointments and tasks senior executives.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Scheduled appointments and handled calenders for senior leadership.
- Spearheaded special events, vendor coordination, and event execution.
- Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review.
- Organized and coordinated conferences and monthly meetings.
Guest Associate
Target
Plainfield, IL
10.2019 - 01.2020
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Educated customers on promotions to enhance sales.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Shift Manager & Trainer
Mod Pizza
Bolingbrook, IL
03.2018 - 08.2019
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Kept employees operating productively and working on task to meet business and customer needs.
- Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
- Trained and mentored new employees to maximize team performance.
- Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
- Boosted team productivity and efficiency by leveraging top-notch delegation, organization, and customer service abilities.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
Kennel Technician
VCA Hospitals
Bolingbrook, IL
01.2017 - 12.2018
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Protected animals from care errors by following strict safety procedures, including maintaining clear and secure tags.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Maintained clean and organized boarding areas to promote animal wellbeing.
- Kept animal coats clean and healthy with regular washing, grooming and trimming.
- Kept animals clean and free of contaminants to promote optimal health.
- Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
Education
Associate of Arts - Journalism
Northern Illinois University
Dekalb, ILSkills
- Verbal and Written Communication
- Analytical Skills
- Conflict Resolution
- Team Leadership Abilities
- Complaint resolution
- Strategic Sales Knowledge
- Project Management
- Staff Management
- Church Ministry
- Reading Comprehension
- Project Development
- Timely Project Completion
Entrepreneurship
I've successfully started and managed two small businesses during the COVID-19 pandemic (year 2019-2021). I was able to obtain a consistent business audience, reach up to 8,000 followers on social media, and maintain steady revenue throughout the course of running my businesses. I had zero employees and was 100% responsible for bookkeeping, project management, photography, marketing, product design & production, vendor relations, customer relations, website design, and social media.
Timeline
Children's Ministry Coordinator
Cornerstone Assembly Of God
08.2022 - 10.2022
Executive Administrative Assistant
Covenant Faith Church Of God
08.2021 - 01.2022
Guest Associate
Target
10.2019 - 01.2020
Shift Manager & Trainer
Mod Pizza
03.2018 - 08.2019
Kennel Technician
VCA Hospitals
01.2017 - 12.2018
Associate of Arts - Journalism
Northern Illinois University