Jalah Buchanan
Summary
Proven track record in enhancing customer experiences and operational efficiency, demonstrated at Long John Silvers A&W. Skilled in multitasking and exceptional time management, adept at using industrial cleaning products safely. Diligent with solid background in maintaining clean and organized environments. Proven ability to handle cleaning tasks efficiently and improve overall cleanliness standards. Demonstrated expertise in using cleaning equipment and chemicals safely, as well as following established protocols.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Aircraft Exterior Cleaner
Air To Ground Services
01.2023 - Current
- Cleaned and waxed aircraft's.
- Operated a deicer/bucket truck.
- Communicate effectively with pilots and maintenance men in order to follow safety protocols.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Organized and used industrial cleaning products following strict safety procedures.
Merchandising Service Associate
Lowes Home Improvement
08.2021 - 01.2023
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Operated power equipment.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Updated pricing and signage to complete product displays and educate customers.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
Assistant Manager
Long John Silvers A&W
05.2018 - 07.2021
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted in the management of food service operations, ensuring compliance with safety and sanitation regulations while maintaining high-quality food standards.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Packaged and stored food products following proper handling and preservation methods.
Education
High School Diploma -
Caverna Highschool
Horse Cave, KY06-2018
Skills
- Cleaning and sanitizing
- Customer Service
- Reliability and punctuality
- Knowledge of cleaning products
- Interior and exterior cleaning
- Exceptional time management
- Multitasking
- Organizational Skills
- Adaptable and Flexible
Certification
- ServSafe Food Handler's Certification
- Forklift Certification
Timeline
Aircraft Exterior Cleaner
Air To Ground Services
01.2023 - Current
Merchandising Service Associate
Lowes Home Improvement
08.2021 - 01.2023
Assistant Manager
Long John Silvers A&W
05.2018 - 07.2021
High School Diploma -
Caverna Highschool
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