Jalal Mosa
Dearborn,MI
Overview
13
13
years of professional experience
Work History
Sales Consultant
American Signature
11.2018 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Identified and addressed customer needs through in-depth consultations, leading to tailored solutions and increased sales.
- Developed and maintained strong relationships with clients, enhancing customer satisfaction and loyalty.
- Implemented effective sales strategies, contributing to a 20% increase in annual revenue.
Driver
UBER/LYFT
05.2017 - 11.2018
- Follow relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations
- Test vehicle equipment such as lights, brakes, horns, or windshield wipers, to ensure proper operation
- Complete accident reports when necessary
- Pick up or meet employers according to requests, appointments, or schedules
- Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
Assembler
BRIDGEWATER INTERIORS LLC
10.2015 - 04.2017
- Inspect, operate, and test completed products to verify functioning, machine capabilities, or conformance to customer specifications
- Read and interpret assembly blueprints or specifications manuals and plan assembly or building operations
- Perform quality checks on products and parts
- Package finished products and prepare them for shipment
- Shovel, sweep, or otherwise clean work areas
- Review work orders and blueprints to ensure work is performed according to specifications
- Complete production reports to communicate team production level to management
- Maintain production equipment and machinery
- Rotate through all the tasks required in a particular production process.
Steward
NEW PARTHENON
01.2013 - 08.2015
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Collect payments from customers
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
- Take orders from patrons for food or beverages
- Present menus to patrons and answer questions about menu items, making recommendations upon request
- Inform customers of daily specials
- Explain how various menu items are prepared, describing ingredients and cooking methods
- Remove dishes and glasses from tables or counters, take them to kitchen for cleaning
- Escort customers to their tables
- Deliver orders to kitchens, and pick up and serve food when it is ready
- Arrange reservations for patrons of dining establishments
- Wipe tables or seats with dampened cloths or replace dirty tablecloths
- Set tables with clean linens, condiments, or other supplies
- Check to ensure that appropriate changes were made to resolve customers' problems.
Valet
COBO CENTER
01.2012 - 06.2012
- Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles
- Keep parking areas clean and orderly to ensure that space usage is maximized
- Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots
- Greet customers and open their car doors
- Calculate parking charges, and collect fees from customers
- Issue ticket stubs, or place numbered tags on windshields, and give customers matching tags for locating parked vehicles
- Escort customers to their vehicles in order to ensure their safety.
Stock Clerk
PAPAYA FRUIT MARKET
05.2011 - 08.2011
- Answer customers' questions about merchandise and advise customers on merchandise selection
- Take inventory or examine merchandise to identify items to be reordered or replenished
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise
- Receive, open, unpack and issue sales floor merchandise
- Clean display cases, shelves, and aisles
- Compare merchandise invoices to items actually received to ensure that shipments are correct
- Stamp, attach, or change price tags on merchandise, referring to price list.
Education
Bachelors of Science in Physical Education Candidate -
Wayne State University
Detroit, MI06.2025
4 year Bachelors Candidate -
Henry Ford Community College
Dearborn, MI05.2018
High School Diploma - undefined
Fordson High School
Dearborn, MI05.2014
Skills
- Bilingual - Fluent in both Arabic and English language
- Able to manage time efficiently
- Great communication skills from experience in servicing customers
- Can easily work as part of a team or independently
- Able to switch between several tasks quickly without losing focus
- Can easily prioritize work and carry out orders when given
- Able to follow instructions and ask questions for clarification when needed
Timeline
Sales Consultant
American Signature
11.2018 - Current
Driver
UBER/LYFT
05.2017 - 11.2018
Assembler
BRIDGEWATER INTERIORS LLC
10.2015 - 04.2017
Steward
NEW PARTHENON
01.2013 - 08.2015
Valet
COBO CENTER
01.2012 - 06.2012
Stock Clerk
PAPAYA FRUIT MARKET
05.2011 - 08.2011
Bachelors of Science in Physical Education Candidate -
Wayne State University
4 year Bachelors Candidate -
Henry Ford Community College
High School Diploma - undefined
Fordson High School