Jalana Chaney
Human Resources Team Chief
Fayetteville,NC
Summary
An experienced Human Resource Administrator offering 9 years of progressive success in HR roles. Strong foundation of utilizing excellent communication and emotional intelligence to build strong teams and cultivate positive work cultures. Experience working in a dynamic and unconventional environment under time-sensitive conditions derived from a fast-paced professional military background, diverse writing assignments, and personal projects. Current Top Secret/SCI Security Clearance
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work History
Human Resources Team Lead
United States Air Force
Tucson, AZ
03.2021 - 11.2021
- Directed and controlled 401K, medical, dental and vision benefit packages.
- Liaised between multiple business divisions to improve communications.
- Structured compensation and benefits according to market conditions and budget demands.
- Organized company-wide events designed to boost employee morale.
- Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
- Completed human resource operational requirements by scheduling and assigning employees.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Planned and launched large-scale events that boosted employee participation by [Number]%.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Advocated for staff members, helping to identify and resolve conflicts.
- Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Oversaw HR needs for [Number]-employee operation across [Number] locations.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for [Number] new employees.
- Updated HR database with new employee information, changes in benefits and other details.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Oversaw hiring, staffing, and labor law compliance.
Human Rsources Supervisor
United States Air Force
Fayetteville, NC
03.2017 - 03.2021
- Liaised between multiple business divisions to improve communications.
- Directed and controlled 401K, medical, dental and vision benefit packages.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for [Number] new employees.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Managed random monthly drug testing for over [Number] employees.
- Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
- Managed [Number] employees to reduce workflow stoppage and achieve on-time project completion.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Adhered to federal and state guidelines and managed payroll and benefits for over [Number] employees.
- Worked as effective team member while contributing to local and regional HR projects.
- Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
- Served as representative in various civic and community functions to further enhance company image and develop additional business.
- Facilitated communication and coordination between employees and management to keep parties informed.
- Reduced process gaps while supervising employees to achieve optimal productivity.
Human Resources Specialist
United States Air Force
Charleston, SC
01.2013 - 03.2017
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
- Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
- Delivered consultative services and recruited qualified and diversified candidates for employment.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Completed projects on time and under budget while resolving complex issues for senior leaders.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
- Conserved time and improved workflows by handling special projects and emergency solutions.
Education
Bachelor of Arts - Sociology
University of Arizona Global
Chandler, AZ 10.2020 - Current
Skills
Benefits oversight
Payroll administration
Policy and procedure development
Personnel file management
Benefits and compensation
Talent management
Team Building
File and records management
Accomplishments
- Developed a computer tracking system to standardize accountability. Eliminating 6 errors to recognize over 20 service member completing Special Operation Forces achievements before transitioning.
- Managed organization retention program securing $88K in military bonuses
Timeline
Human Resources Team Lead
United States Air Force
03.2021 - 11.2021
Bachelor of Arts - Sociology
University of Arizona Global
10.2020 - Current
Human Rsources Supervisor
United States Air Force
03.2017 - 03.2021
Human Resources Specialist
United States Air Force
01.2013 - 03.2017