Jalana Hughlett
Montgomery,IL
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
6
6
years of professional experience
Work History
Shipping Team Lead
RJW Transport
12.2024 - Current
- Led shipping operations, ensuring timely dispatch and delivery of goods.
- Trained and mentored team members on best practices for efficiency and safety.
- Improved workflow processes, reducing shipping errors and enhancing accuracy.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Oversaw shipping and receiving operations, ensuring accuracy in inventory management and documentation.
- Ensured compliance with shipping regulations, preparing accurate documentation for shipments.
Shipping and Receiving Clerk
Kenco Logistic
01.2023 - 12.2023
- Responsible for all aspects of routing shipping, logging and tracking of inbound and outbound shipments
- Check for accuracy with inbound and outbound loads
- Prepare and or process bill of lading and other shipping documents
- Clerical and administrative support when needed
Freight Clerk
LEGACY Supply Chain Services
10.2021 - 12.2023
- Process paperwork for all live and drop appointments prior to appointments arriving.
- Signing of Bills based on quantity
- Account for shortage or damages of product on the BOLs.
- Ensure all Bills are stamped for shipments received
- Track and report Trailer Dispatches timely.
- Pre-pare all receiving packets.
PSR - Patient Service Representative
Edward-Elmhurst Health
03.2022 - 07.2022
- Managed patient inquiries and appointment scheduling, enhancing overall patient experience.
- Streamlined check-in processes, reducing wait times and improving service efficiency.
- Facilitated communication between patients and healthcare providers to resolve issues promptly.
- Verified insurance eligibility and coverage for patients.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Managed patient registration process, confirming data accuracy and completeness.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
- Handled customer service inquiries in person, via telephone and through email.
Loan Associate
Short Term Loans
08.2019 - 08.2020
- Evaluated loan applications for approval, ensuring compliance with policies and regulations.
- Collaborated with clients to gather necessary documentation, facilitating smooth loan processing.
- Implemented process improvements that reduced errors in application reviews, increasing overall accuracy in approvals.
- Led initiatives to enhance client experiences through personalized loan solutions, driving customer loyalty and retention.
- Reduced errors by implementing stringent quality control measures during each stage of the lending process.
- Collaborated with underwriters to expedite the approval process, ensuring timely funding for borrowers.
- Processed numerous loan applications within strict deadlines, maintaining attention to detail and accuracy throughout the pipeline.
Skills
- Computer skills
- Freight Experience
- Communication skills
- Organizational skills
- Teamwork and cooperation
- Self-motivated and independent
- Time management
- Attention to detail
- Shipping and receiving
- team leadership
- Effective communication
- Verbal and written communication
- Certified forklift driver
- Data entry
- Forklift operation
- Task prioritization
- Customer service
- Problem-solving
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Team leadership
Section name
Authorized to work in the US for any employer
Timeline
Shipping Team Lead
RJW Transport
12.2024 - Current
Shipping and Receiving Clerk
Kenco Logistic
01.2023 - 12.2023
PSR - Patient Service Representative
Edward-Elmhurst Health
03.2022 - 07.2022
Freight Clerk
LEGACY Supply Chain Services
10.2021 - 12.2023
Loan Associate
Short Term Loans
08.2019 - 08.2020