Jalasala Keerthi
Summary
Solutions-driven Business Analyst with over 2 years of experience supporting business solution software and analyzing business operations. Skilled in requirements gathering, prototyping, process modeling, documentation, and effectively communicating and tracking requirements. Proficient in creating UML designs to align with stakeholder expectations. Experienced in working within Agile methodologies, including Scrum, to deliver high-quality solutions efficiently and collaboratively.
Overview
5
5
years of professional experience
Work History
Business Analyst
Cognizant Technologies Private Limited
06.2023 - 09.2024
- Worked with onshore stakeholders to gather business system details
- Documented business systems and process flows for in-house application development
- Defined use cases and activities to guide the technical team in application development
- Created wireframes and prototypes to represent business requirements
- Prepared user stories with acceptance criteria in JIRA
- Elicited requirements from stakeholders and documented them in the Business Requirements Document (BRD)
- Identified billing and accounts receivable requirements, performed GAP analysis, and provided insights to the technical team
- Managed tasks like information gathering, analysis, and documenting functional/business requirements with use case and activity diagrams
Business Analyst
Accenture Private Limited
02.2022 - 01.2023
- Collaborated with key stakeholders to understand high-level business requirements and provided optimal solutions to streamline business processes
- Participated in requirement-gathering discussions with the internal team to ensure clarity and alignment
- Analyzed business needs, designed development roadmaps, and conducted As-Is and To-Be analyses to map business requirements
- Gathered and analyzed information to document functional and business requirements
- Identified specifications, performed GAP analysis, and presented findings to the technical team to define system requirements
- Facilitated Joint Application Development (JAD) sessions to gather, analyze, and prioritize application requirements using tools like questionnaires and document analysis
- Created detailed process flows using MS Visio to visualize workflows
- Developed user stories from epics and defined acceptance criteria in JIRA, actively contributing to Agile processes
- Participated in Scrum ceremonies, including sprint planning, reviews, retrospectives, and product grooming/refinement meetings
Support Analyst
Techmahindra Private limited
07.2019 - 01.2022
- Served as a key member of the support team in the role of Support Associate (Gatekeeper)
- Responsible for reviewing and approving tickets within the Jira platform
- Ensured data accuracy and consistency with meticulous attention to detail
- Transferred approved ticket data to Excel spreadsheets to enhance team efficiency
- Contributed to the overall data management and operational processes of the team
Education
Bachelor of Science (B.Sc.) - Computer Science
Wesley Degree College
06-2018
Skills
- Agile Methodology
- Stakeholder Management
- BRD, FRD, Epic and User Stories
- Functional and Business Requirements
- Mockups and Prototypes
- Client Engagement, User Training
Technical Competencies
- MS office
- Balsamiq
- JIRA
- Basic MySQL
- Basic Power BI
- MS Viso
- Axure7.0
Timeline
Business Analyst
Cognizant Technologies Private Limited
06.2023 - 09.2024
Business Analyst
Accenture Private Limited
02.2022 - 01.2023
Support Analyst
Techmahindra Private limited
07.2019 - 01.2022
Bachelor of Science (B.Sc.) - Computer Science
Wesley Degree College
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