Jalaya Sanders
North Highlands Ca,CA
Summary
Dynamic and customer-focused professional with experience at Red Lobster, excelling in guest service management and effective problem-solving. Proven ability to enhance dining experiences through teamwork and maintaining cleanliness. Skilled in food safety practices and adept at adapting to high-pressure situations, ensuring smooth operations and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Restaurant Busser
Red Lobster
10.2024 - 06.2025
- Assisted servers by promptly clearing and resetting tables to enhance guest experience.
- Maintained cleanliness of dining area, ensuring compliance with health and safety standards.
- Collaborated with kitchen staff to manage timely delivery of food and beverages to guests.
- Supported team members during peak hours, improving overall service efficiency.
- Engaged with guests to address needs, contributing to a welcoming atmosphere.
- Monitored inventory levels of dining supplies, notifying management when restocking was necessary.
- Trained new bussers on effective table service techniques and restaurant protocols.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
- Contributed to smooth restaurant operations by promptly resetting tables for new customers.
Restaurant Hostess
Red Lobster
10.2024 - 06.2025
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system efficiently to optimize table turnover.
- Assisted in maintaining cleanliness and organization of dining area.
- Communicated guest needs with kitchen and wait staff to enhance service.
- Collaborated with team members to support smooth restaurant operations.
- Resolved guest inquiries and concerns effectively to ensure satisfaction.
- Learned menu offerings to provide accurate information to guests.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Adapted quickly to changing priorities during peak service hours.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Handled reservations and to-go orders via phone.
Education
Del Campo High School
Fair Oaks, CASkills
- Excellent teamwork
- Adaptable to change
- Heavy lifting
- Ability to lift heavy items
- Flexible schedule availability
- Maintaining cleanliness
- Customer Service-oriented
- Polite demeanor
- Server support
- Cleaning and sanitizing
- Food sanitation
- Understanding of restaurant layout
- Food safety practices
- Professional appearance
- Guest service management
- Table resetting proficiency
- Cash handling experience
- Menu design
- Production leadership
- Team collaboration
- Decision-making
- Food running
- Workplace safety
- Time management
- Effective problem solving
- Resourcefulness
- Process improvements
Timeline
Restaurant Busser
Red Lobster
10.2024 - 06.2025
Restaurant Hostess
Red Lobster
10.2024 - 06.2025
Del Campo High School
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