Jalayah Williams

Beaumont,TX

Summary

Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Proficient in EHR.

Overview

years of professional experience

Certification

Work History

Patient Service Representative

Sharkey Issaquena County Hospital

06.2020 - 03.2023

Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
Verified insurance eligibility and coverage for patients.
Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
Filed and maintained patient records in accordance with HIPAA regulations.

Education

Certification - Medical Assisting

Concorde Career College

Dallas

04.2025

High School Diploma -

Leland High School

Leland, MS

05.2020

Skills

Customer Service
HIPAA Compliance

Insurance Verification
Medical terminology knowledge