Jalaycia Guilbeaux
Beaumont,TX
Summary
Experienced professional with 9 years of customer-focused experience seeking a Remote Customer Service Representative role. Proven track record in handling high volume calls and maintaining detailed client records. Strong multitasking skills and proficiency in computers enable me to excel in fast-paced environments. Committed to organization, I consistently maintain efficient and organized workspaces.
Overview
7
7
years of professional experience
Work History
Waitress Trainee
The Park On Calder
08.2023 - 11.2024
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
Work From Home
Focus
01.2020 - 06.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Material Handler
McDermott
02.2018 - 04.2020
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Used hand-held scanners and physical logs to accurately track item movements.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Education
Evolution Academy
Skills
- Speaking
- Service Orientation
- Time Management
- Adaptability
- Self Motivation
- Ability to Work Under Pressure
- Leadership
- Team Work
Timeline
Waitress Trainee
The Park On Calder
08.2023 - 11.2024
Work From Home
Focus
01.2020 - 06.2023
Material Handler
McDermott
02.2018 - 04.2020
Evolution Academy