JALE'A DREXLER
Maurice,LA
Summary
Knowledgeable and dedicated customer service professional with 11 years of experience in healthcare and retail industry. Motivated to contribute to company success. Specialize in quality, speed, and processing optimization. Articulate, energetic, and results-oriented with exemplary passion for developing relationships, cultivating partnerships, and growing businesses.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Adv. Plasma Tech
Biolife Plasma Services
02.2023 - Current
- Complies with laboratory protocol for collecting specimens
- Obtain blood samples from donors for testing in the lab.
- While maintaining the safety of donors, operate, maintain, install, and troubleshoot the Aurora Plasmapheresis equipment.
- Calibrate and clean instruments.
- Daily cleaning phlebotomy maintenance.
- Processing samples and plasma bottles in the lab in a timely manner.
- Perform lead duties such as running the floor, sending breaks or lunches, and maintaining section management.
LEAD PHLEBOTOMIST
OUR LADY OF LOURDES WOMEN AND CHILDREN’S HOSPITAL
11.2020 - 12.2022
- Routinely collaborated with department managers to correct problems and improve services
- Skillfully developed departmental goals, objectives, and standards of performance
- Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork
- Collected laboratory specimens and prepared them for testing
- Recruited and trained one employee every other month
- Assist with answering phones and receiving specimens into Epic
Phlebotomist
St. Martin Hospital
07.2020 - 11.2020
- Draw labs for outpatients, inpatients, and ED patients.
- Spin down specimens, order labs, register labs, receive labs, COVID swabs, flu swabs, respiratory swabs, lab courier when needed, keeping area clean and safe, add on labs, answer phone, assist with transfer list for specimen transfers, draw patients outside when needed, check lab orders to make sure they are ordered properly and future orders are in, if patient has any.
- Perform blood cultures and assist patients with other needs.
MA/OFFICE MANAGER
NOURICHE MEDSPA
02.2020 - 10.2020
- Conducted insurance verification and prior authorization functions
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment
- Triaged patients in exam rooms, checked vitals, administered injections, and FLU/COVID testing
- Managed the data entry for the organization
Education
Bachelor’s Degree - Interdisciplinary Studies, Psychology/ Sociology
SOUTHERN UNIVERSITY AND A&M COLLEGE
BATON ROUGE, LA12.2022
Diploma - Medical Assistant/Phlebotomy
DELTA COLLEGE OF ARTS AND TECHNOLOGY
LAFAYETTE, LA01.2019
HS Diploma -
Comeaux High School
Lafayette, La05.2013
Skills
- Attention to detail
- Time management
- Problem-solving
- Customer service
- Equipment maintenance
- Relationship building
- Safety awareness
- Multitasking
- Team leadership
- Excellent communication
- Equipment setup
Certification
- Certified Phlebotomy Technician
- BLS /CPR/First Aid
Timeline
Adv. Plasma Tech
Biolife Plasma Services
02.2023 - Current
LEAD PHLEBOTOMIST
OUR LADY OF LOURDES WOMEN AND CHILDREN’S HOSPITAL
11.2020 - 12.2022
Phlebotomist
St. Martin Hospital
07.2020 - 11.2020
MA/OFFICE MANAGER
NOURICHE MEDSPA
02.2020 - 10.2020
Bachelor’s Degree - Interdisciplinary Studies, Psychology/ Sociology
SOUTHERN UNIVERSITY AND A&M COLLEGE
Diploma - Medical Assistant/Phlebotomy
DELTA COLLEGE OF ARTS AND TECHNOLOGY
HS Diploma -
Comeaux High School