Recognized for exceptional work ethic and reliability, consistently contributing to team success and organizational objectives.
Overview
6
6
years of professional experience
Work History
Merchandise Manager
Dollar Tree
07.2025 - Current
Oversaw inventory management processes to optimize stock levels and minimize shrinkage.
Developed merchandising strategies to enhance product visibility and drive sales growth.
Collaborated with cross-functional teams to implement promotional displays and seasonal layouts.
Analyzed sales data to identify trends and adjust merchandising plans accordingly.
Office Assistant
AtHome Eldercare
10.2023 - 08.2024
Managed scheduling and coordination of client appointments, ensuring optimal caregiver availability.
Assisted in maintaining accurate client records using electronic health record systems.
Responded promptly to client inquiries, enhancing service delivery and satisfaction.
Developed efficient filing systems for administrative documents, improving retrieval time.
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Personal Care Assistant
AtHome Eldercare
10.2023 - 08.2024
Provided compassionate personal care, assisting clients with daily living activities and enhancing their quality of life.
Developed and implemented individualized care plans based on client needs and preferences to improve overall well-being.
Trained and mentored new staff in best practices for patient care, promoting a collaborative work environment.
Coordinated medication management, ensuring accuracy in prescriptions and adherence to treatment schedules.
Established strong relationships with clients and families, delivering emotional support and fostering trust during care processes.
Streamlined communication between clients, families, and healthcare providers to ensure continuity of care and satisfaction.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
Built strong relationships with clients to deliver emotional support and companionship.
Shift Leader
Wendys
12.2019 - 03.2022
Achieved a consistently clean and organized work area, contributing to operational efficiency. Optimized stock levels to support uninterrupted service. Delivered meals at optimal temperature, resulting in improved customer satisfaction.
Customer Service Representative
Conduent
08.2020 - 12.2021
Achieved high caller satisfaction through professional phone greetings. Resolved inquiries and concerns promptly, enhancing customer experience. Protected caller information to ensure privacy and trust.